Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Siidi Randaru

Brisbane,QLD

Summary

Professional in hospitality industry, bringing extensive experience in training and developing waitstaff to excel in customer service. Known for fostering team collaboration and achieving high standards of service. Adaptable and reliable, with focus on effective communication and leadership.

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

4
4
years of professional experience

Work History

Waitress Trainer

F-hoone
10.2024 - 09.2025
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.


Bartender

Fotografiska
04.2024 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.


Barista

Fotografiska
05.2023 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • learned coffee art

Babysitter

Private Individual
06.2021 - 08.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.


Education

High School Diploma -

Audentes Private School
Tallinn
06-2025

Skills

  • Team motivation
  • Body language awareness
  • Wine pairing expertise
  • Patience and tact
  • Energy and enthusiasm
  • Coaching and mentoring
  • Memory retention
  • Employee engagement
  • Exceptional communication

Languages

English
Full Professional
Russian
Limited Working

Timeline

Waitress Trainer

F-hoone
10.2024 - 09.2025

Bartender

Fotografiska
04.2024 - 10.2024

Barista

Fotografiska
05.2023 - 05.2024

Babysitter

Private Individual
06.2021 - 08.2023

High School Diploma -

Audentes Private School

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Maria Siidi Randaru