Maria Sonia Cassar
Harkness,VIC
Summary
Over 20 years of administration experience. I pride myself on enhancing office efficiency through organisation and supporting senior staff. Demonstrated expertise in data entry and recordkeeping, contributing to a positive and results-driven work environment.
Overview
23
23
years of professional experience
Work History
Senior Clerk, Strategy and Support Division
Malta Public Service
06.2020 - 12.2023
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Streamlining filing systems and organizing essential documents.
- Placed supply orders and restocked office items.
- Provided administrative support for senior leadership
- Served as a liaison between departments
- Enhanced team productivity by coordinating schedules, managing calendars, and prioritizing tasks.
- Provided quality clerical support through data entry, document management and email correspondence
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Set up meetings and organized supporting materials.
Property Administration Officer
Pelligra Build & Partner Co. Prestige Prop. Agents
04.2009 - 10.2019
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution
- Managed team petty cash, purchase orders and account transactions.
- Managed daily payment processing and drafted related financial documents.
- Performed wide-ranging administrative, financial and service-related functions.
Clerk
Malta Public Service
06.2001 - 08.2008
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management and email correspondence.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Full Certificate in Secretarial Studies -
Sir Hannibal Scicluna School
Gozo, Malta 09.2001
High School Diploma -
Kan. G. P. Agius De Soldanis Junior Lyceum
Gozo, Malta 06.1998
Skills
- Scheduling and Planning
- Cash Handling
- Office Administration
- Recordkeeping knowledge
- Data entry proficiency
- File Management
- Paperwork Processing
- Administrative Support
- Basic accounting
- Time Management
- Flexible and Adaptable
- Multitasking
- Organizational Skills
- Invoice Processing
References
Mr Lawrence Paul Vella
Director
Prestige Property Agents Pty Ltd
l-vella@bigpond.com
#0448909718
Ms Vicky Xuereb
Director General
Strategy and Support Division, Ministry for Gozo
vicky.xuereb@gov.mt
Timeline
Senior Clerk, Strategy and Support Division
Malta Public Service
06.2020 - 12.2023
Property Administration Officer
Pelligra Build & Partner Co. Prestige Prop. Agents
04.2009 - 10.2019
Clerk
Malta Public Service
06.2001 - 08.2008
Full Certificate in Secretarial Studies -
Sir Hannibal Scicluna School
High School Diploma -
Kan. G. P. Agius De Soldanis Junior Lyceum
Similar Profiles
PAUL KURUGA KIMATHIPAUL KURUGA KIMATHI
Public bus operator at Malta public transportPublic bus operator at Malta public transport
Naomi OnokpaNaomi Onokpa
RECEPTIONIST/Data Entry Clerk at SECURITY SERVICE MALTA LTDRECEPTIONIST/Data Entry Clerk at SECURITY SERVICE MALTA LTD
ILEINI TALOAILEINI TALOA
Senior Advisor, Leadership and Development Workstream at Public Service Fale, Public Service CommissionSenior Advisor, Leadership and Development Workstream at Public Service Fale, Public Service Commission