Maria Teresa Abordo
Alfredton,VIC
Summary
Empowering care companion dedicated to transforming lives through compassionate care, emotional support, and personalized care plans. Successfully contributed of enhancing client's well-being and fostering meaningful connections through active listening and empathetic understanding.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front of House Worker
Mr.Do Fish and Chips Takeaway
02.2023 - Current
- Explained menu items, took orders and delivered food courses according to instruction
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times
- Greeted and talked pleasantly with customers to promote positive image for business
- Worked with managers to report and resolve customer issues or concerns
- Delivered guest orders to correct tables or take-out counter
- Took to-go phone orders from guests following outlined procedures
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Maintained safe food handling practices to prevent germ spread
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Collaborated with team to deliver timely service of items
- Refilled condiments, napkins and server workstations
- Packaged and bagged cooked food and prepared items
- Assembled and served meals according to specific guest requirements.
Kitchen Hand/Grill Cook Prep
Common Ground
09.2021 - 03.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash
- Prepped vegetables and ingredients by washing, chopping and dicing
- Organized and labeled stock of ingredients to maintain needed inventory levels
- Grilled and deep fried various foods from meats to potatoes
- Sliced meats to prepare for cooking and assembly of menu items
- Monitored freshness of food products to help reduce spoilage
- Dressed, seasoned and garnished appetizers and salads to prepare for food service
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats
- Completed special orders according to customer dietary needs
- Sanitized workstation before and after shift to prevent illness and food contamination
- Safely operated ovens, grills and other kitchen equipment to minimize accidents
- Maintained clean and orderly appearance throughout kitchen and dining area
- Received and stored food and supplies
- Set up work stations prior to restaurant opening to improve speed during busy periods.
Kitchen Hand
North Britain Hotel
01.2020 - 01.2022
- Maintained order and cleanliness of work areas to conform with health codes
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions
- Peeled and cut fruit and vegetables to prepare for cooking or serving
- Transported trash to dumpster, properly disposing of expired food items
- Stored perishable food items in freezer or refrigerator to protect from spoilage
- Partnered with chef to cook food and comply with food preservation guidelines
- Followed recipes and customer requests to prepare meals
- Prevented spoilage or cross-contamination by storing food in designated containers and areas
- Prepared garnishes to complement dishes on menu
- Operated industrial mixers and other food processing machinery to support kitchen operations
- Cleaned and sanitized kitchen equipment, utensils and work stations
- Removed trash and cleaned kitchen garbage containers
- Cleaned and sanitized utensils, dishes or silverware
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Prepared meats, vegetables or desserts according to orders or instructions.
01.2015 - 01.2017
Education
Aged Care Training Services
Seaford, VICSkills
Ballarat Neighbourhood Centre
11 Tuppen Dr. Sebastopol Victoria 33562020
Computer Secretarial Administrative - undefined
Samson College Of Science & Technology PHilippines
1999
Skills
- All personal relating to an individual's well-being including complex needs and group care
- Providing person-centered care and ensuring dignity, respect and quality of care to all residents
- All personal care duties for people with dementia, high and low care, and people with disabilities
- Meal assist and knowledge of dysphagia
- Compassionate caregiving
- Personal hygiene assistance
- Use of all equipment
- Liaison with residents and families
- Completing all documentation
- Active listening
- Great time management
- Organizational and multitasking skills
- Able to work alone and in a team
- Cleaning, housekeeping and laundry duties
- Cooking and food preparation
- Special dietary requirements
- Safe food handling
- Service prioritization
- Great interaction and rapport with residents and work colleagues
- Great communications with health professionals and management
- Follow and understand policies and procedures
- Always work safely and have a great understanding of work ethics
- Daily living assistance
- Friendly, positive attitude
- Emotional support
- Adaptability and flexibility
- Verbal and written communication skills
- Respectful and compassionate
- Rachel Clark
- Care Companion
- Mobile number- 0425 268 405
- Cathy Madden
- Care Companion
- Mobile number- 0417 322 527
REFERENCES:
Certification
- Certificate IV Ageing Support
- Cooking Up Jobs
- Front Of House
- Safety Food Handling
- Barista
- RSA
Timeline
Front of House Worker
Mr.Do Fish and Chips Takeaway
02.2023 - Current
Kitchen Hand/Grill Cook Prep
Common Ground
09.2021 - 03.2023
Kitchen Hand
North Britain Hotel
01.2020 - 01.2022
01.2015 - 01.2017
Computer Secretarial Administrative - undefined
Samson College Of Science & Technology PHilippines
Aged Care Training Services
Skills
Ballarat Neighbourhood Centre
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