MARIA TERESITA BAILEY

Cafe responsibilities:

• Operating EFTPOS when customer is paying and tablet machine for processing credit transactions for the residents.
• Preparing food items such as sandwiches and wraps.
• Providing customers with information about available products and presenting menu and providing detailed information when asked.
• Cleaning cafe equipment like coffee machines, sandwich press, over toaster, microwave, dishwashers, milkshake machine, fridge and freezer.
• Cleaning the cafe counters, tables, shelves, bin and the floor to ensure that facilities are neat and orderly at all times.
• Delivering food or drink orders to customers’ tables.
• Monitoring expenditure, stock, wastage and use-by dates and inform manager for item need to order.
• Responding promptly and professionally to any customer feedback, comments or complaints.
• Welcoming anyone who enters the building when you are on shift and when the front desk is not manned, advising them as necessary.
• Being familiar and up-to-date with residents dietary requirements.
• Enhanced customer/resident satisfaction by providing friendly and efficient service.
• Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
• Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
• Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.

Tea Lady responsibilities:

• Collecting residents water jugs in their room. Wash, refill water jugs and return to all residents room.
• Wash and change cordial dispenser each floor in the facility.
• Preparing tea cakes and cookies for scheduled tea service.
• Offering tea and coffee to residents during scheduled rounds with beverage trolley.
• Collecting all used cups and saucer, wash and prepare for the next tea time. Clean the tea trolley and refill items like sugar, tea bags and cookies.
• Clean all coffee machine in each servery and refill coffee beans.

Kitchen hand responsibilities:

• Food preparation for breakfast, lunch or dinner like soup, fruit plate and fruit salad.
• Assembling dessert.
• Transporting heated meal boxes to all serveries within the facility.
• Collecting dirty dishes from serveries to the kitchen and wash.
• Distributing washed and sanitized to all serveries.
• Dishwashing duties ensuring all used items in the kitchen are washed and sanitized.
• Assisting in sorting and storing stock deliveries in appropriate area.
• Providing occasional assistance in making sandwiches and assembling dessert.
• Occasionally assisting with basic baking tasks for tea cakes and desserts
• Performing routine kitchen cleaning tasks including trash removal, sink sanitation and floor cleaning.
• Contributed to a safer kitchen environment by strict cleanliness protocols, organizing equipment storage, and reporting faulty tools and equipment.
• Responding promptly to requests and orders from serveries to the kitchen.

Laundry responsibilities:

• Operated commercial laundry equipment including washers, dryers, and pressing machines, ensuring optimal settings for various fabric types and load sizes.
• Sorted, organized, and prepared laundry items based on washing requirements to enhance efficiency and quality of service.
• Monitored chemical levels in laundry machines and replenished supplies as necessary.
• Inspected soiled articles to identify stains, colour imperfections, or items needing special treatment; examined dried linens for residual issues.
• Maintained and cleaned laundry equipment, including machine filters.
• Promptly reported malfunctioning laundry equipment to maintenance for timely repair.
• Adhered to strict health and safety standards to maintain a clean and hazard-free work environment.
• Managed labelling of personal clothing items to support efficient laundry processing.
• Ensured correct sorting of residents’ clothes for efficient distribution to respective rooms.
• Handled ironing and pressing of tablecloths and linen serviettes for dining service preparation.
• Addressed and resolved promptly to all laundry -related inquiries and issues to ensure residents satisfaction.
• Regularly cleaned and sanitized laundry workspaces to uphold hygiene standards.

• Assisted the college chef with food preparation for canteen and catering services, including simple cooking, salad making, and sandwich assembly.
• Printed and organized labels for school lunch orders accurately.
• Sorted drinks and lunch orders by student year group to streamline distribution.
• Prepared and packaged food items for breakfast, recess, and lunch service, ensuring all allergy records were double-checked for accuracy.
• Restocked and refilled drinks fridges regularly to maintain availability.
• Provided friendly and efficient customer service to students, teachers, and staff during busy meal periods.
• Received and checked stock deliveries against supplier invoices to ensure accuracy.
• Applied FIFO (First In, First Out) method for storing food items in cool rooms and freezers, labeling all stock with best before dates.
• Monitored expiry dates of food and drinks across all storage areas including fridge, freezer, and dry stores.
• Maintained stock levels and updated shopping lists for the manager to facilitate timely ordering.
• Operated industrial coffee machine to prepare and serve coffee for staff and students.
• Handled cash register operations, assisting staff and students with transactions during meal times.
• Cleaned and sanitized kitchen equipment including ovens, stoves, pie ovens, fridges, freezers, hot boxes, coffee machines, cutting machines, and microwaves.
• Ensured continuous supply of coffee, tea, and sugar across all school kitchen departments.
• Managed the cleaning and laundering of soiled tea towels, oven mitts, and aprons at the end of each day.
• Delivered catering requests efficiently within the school campus.
• Supported the chef with food setup for large school events and campus catering including staff morning teas, after-school events, and executive meetings.
• Responsible for post-event catering cleanup to maintain hygiene standards.
• Managed catering inventory including boxes, plates, cups, utensils, urns, and percolators to ensure readiness for all events.

• Assisted the school chef in preparing hot and cold meals for children, ensuring nutritional standards and food safety.
• Performed simple cooking tasks as needed to support meal preparation.
• Cleaned and maintained kitchen equipment, including dishwasher, stove, oven, kitchen tables, and floors at the end of each day to ensure hygiene standards.
• Organized kitchen cupboards and refrigerator to maintain an orderly and efficient workspace.
• Checked food expiration and best before dates regularly to ensure food quality and safety.
• Assisted and served children during lunch and snack times, providing friendly and attentive support.
• Occasionally supervised children during meal times or activities as needed.
• Assisted with food shopping occasionally to replenish kitchen supplies.

• Prepared meals ensuring nutritional balance and timely service.
• Maintained household cleanliness through vacuuming, mopping, and window cleaning.
• Provided daily care for pets, including dogs and cats.
• Washed, dried, and ironed clothes to maintain proper garment care.
• Conducted food shopping to replenish household supplies efficiently.

• Provided attentive care for two children aged two and three, ensuring their safety, comfort, and well-being.
• Assisted with daily routines, including bathing, dressing, and helping the children get ready for school each morning.
• Accompanied children during playtime, promoting engagement, creativity, and emotional support.
• Maintained a clean and organized household through regular tasks such as vacuuming, mopping, and window cleaning.
• Washed and ironed clothes to ensure the family’s wardrobe was clean and presentable.
• Washed and waxed the family car, maintaining its cleanliness and appearance.
• Monitored the condition and best-before dates of food items in the cupboard and fridge to support safe and efficient household food management.

• Created and printed barcodes for retail merchandise in accordance with store inventory standards.
• Responsible for delivering printed barcodes to various store branches for timely labeling and stocking.
• Conducted physical inventory checks across multiple shopping mall store branches to ensure stock accuracy.
• Performed data entry using Microsoft Excel to record delivered items, stockouts, and outstanding inventory figures for each store branch.
• Maintained accurate and up-to-date inventory records to support stock control and replenishment processes.