Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Valentina Scarpeta Ramos

Turrella, NSW,NSW

Summary

Organized candidate with a clear vocation to handle personnel management, adaptability to remain effectively ni a changing and multidisciplinary environment and the wilingness ot participate as a member of a work group. My professional purpose si ot contribute my skils and knowledge for a good performance ni the work area, as wel as ot contribute ot the development of the company and the achievement of its objectives.

Overview

4
4
years of professional experience

Work History

Waitress Supervisor

Il Forno
07.2021 - 12.2022
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Waitress

Salvator's Pizza
01.2020 - 06.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Retails Assistant

Scarpeta Motors
01.2019 - 12.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Civil Engineering - Construction Engineering

Eafit University
Medellin- Colombia
12.2021

Retail Management - Retail Management

Netzun
01.2021

Skills

  • Menu Memorisation
  • Table setting
  • Organizational Skills
  • Adaptability
  • Customer Service
  • Equipment operation

Timeline

Waitress Supervisor

Il Forno
07.2021 - 12.2022

Waitress

Salvator's Pizza
01.2020 - 06.2021

Retails Assistant

Scarpeta Motors
01.2019 - 12.2020

Civil Engineering - Construction Engineering

Eafit University

Retail Management - Retail Management

Netzun
Maria Valentina Scarpeta Ramos