Maribel De Asis
Kenmore,QLD
Summary
Proactive and customer-focused, excelled at Palana Grocery by enhancing customer satisfaction and loyalty through exceptional service and problem resolution. Demonstrated expertise in cash handling and customer relations, contributing to a positive shopping environment. Skilled in both conflict resolution and efficient transaction management, consistently receiving positive feedback from patrons.
Overview
2
2
years of professional experience
Work History
Cashier
Palana Grocery
03.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor Of Business Admin. - Business Administration
Lourdes College
Cagayan De Oro City Philippines Skills
- Customer Service
- Customer Assistance
- Cash Handling
- Cleaning and sanitizing
- Customer Relations
- Cash Register Operation
- Order Taking
- Product restocking
- Merchandise Restocking
- Customer service excellence
- Work Ethic and Integrity
- Patience and Empathy
Languages
Tagalog,bisaya, English
Native or Bilingual
English,
Timeline
Cashier
Palana Grocery
03.2016 - 09.2017
Bachelor Of Business Admin. - Business Administration
Lourdes College
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