Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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MARIBEL GONZAGA

41A Cameron St. Doonside,NSW, Australia

Summary

Dynamic professional with a proven track record in office administration and customer service, notably at Fragrance Dubois LLC. Excelled in maintaining confidentiality, fostering strong client relationships, and enhancing operational efficiency. Skilled in verbal and written communication, adept at organizing and streamlining processes for optimal productivity. Achieved consistent customer satisfaction and team collaboration, contributing to significant workplace advancements.

Overview

10
10
years of professional experience

Work History

Secretary

Fragrance Dubois LLC.
02.2018 - 02.2020
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Laundry Presser

Taiyo-sha Limited
11.2016 - 11.2017
  • Operated machining equipment safely with team of operators.
  • Folded, hanged and bagged completed clothing.
  • Maintained a clean and organized work environment for optimal efficiency and safety.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Consistently met daily targets while maintaining high-quality results under strict deadlines.

On-the-Job Trainer

JACOB Arms Credit Corporation
11.2014 - 03.2015
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Supported organizational objectives with help from existing employees.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Filled out timesheets and paperwork according to identified requirements.
  • Participated in weekly team meetings to offer insights, fostering collaborative work environment.

Teller

Ladrido's Lotto Outlet
01.2011 - 05.2011
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Salesperson

Esteban Drugstore
05.2010 - 12.2010
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Education

Bachelor of Science - Business Administration

Nueva Ecija University of Science And Technology
Sumacab Este, Cabanatuan City, Philippines
04-2015

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Sales support

Accomplishments

    Completing the 300 hours intensive basic Japanese Language course ( works and ethics).

Languages

Japanese
Limited Working
English
Professional Working

Timeline

Secretary

Fragrance Dubois LLC.
02.2018 - 02.2020

Laundry Presser

Taiyo-sha Limited
11.2016 - 11.2017

On-the-Job Trainer

JACOB Arms Credit Corporation
11.2014 - 03.2015

Teller

Ladrido's Lotto Outlet
01.2011 - 05.2011

Salesperson

Esteban Drugstore
05.2010 - 12.2010

Bachelor of Science - Business Administration

Nueva Ecija University of Science And Technology

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MARIBEL GONZAGA