Maricel Africano
Moama,NSW
Summary
General Cleaner and housekeeper with 5 months of experience carrying out cleaning, laundry and maintenance in commercial environments. Reliable associate with vast knowledge operating industrial cleaning equipment and chemicals. Strong attention to detail with keen eye for facilities presentation, organization and cleanliness.
Over 5 months of experience providing quality custodial services in residential settings. Focused General Cleaner providing consistent and high-quality cleaning services producing above average results. Trustworthy and accommodating customer service professional. Dedicated to exceptional standards of performance and quality.
Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.
Focused Housekeeper well-known for ensuring a deep clean. Detailed and quick-paced with excellent closet detailing skills. Pursuing a new housekeeping role where hard work and trustworthiness will be highly valued.
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Housekeeper
Tindarra Resort
11.2023 - Current
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded and moved material to and from storage and production areas.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Adhered to professional house cleaning checklist.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Polished fixtures to achieve professional shine and appearance.
- Operated electronic backpack vacuums and floor sweepers.
- Verified cleanliness and organization of storage areas and carts.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Returned emptied garbage receptacles to proper locations.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hang, cleaned and rehung draperies to maintain freshness.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
Production Line Leader
Taiyo Yuden Phils.inc, 7 Years And Beyond
03.2006 - 03.2017
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Applied human resources expertise to optimize hiring, training and performance.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Served as a mentor to junior team members, fostering professional development and encouraging career advancement within the organization.
- Supervised ongoing daily production phases.
- Performed root cause analysis to determine quality issues and develop long-term solutions.
- Kept accurate and detailed records of personnel progress and productivity.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Monitored and verified quality in accordance with statistical process or other control procedures.
- Coordinated cross-functional teams during product launches, contributing to successful market introductions and customer satisfaction.
- Completed logs and reports to document detailed information on production, spoilage, and departmental maintenance needs.
- Enhanced production efficiency by implementing strategic line management and optimizing workflow processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Skilled at working independently and collaboratively in a team environment.
Sales Clerk
Ayala Group Of Companies
04.2004 - 01.2006
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with Number% accuracy.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked prices for customers and processed items sold by scanning barcodes.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers by answering questions and fulfilling requests.
- Counted cash in register drawer at beginning and end of shift.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Processed payments and returns with accuracy and efficiency.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Contributed to store profitability through diligent cost control measures and loss prevention strategies.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with cross-functional teams to identify and address customer needs.
- Recommended complementary purchases to customers, increasing revenue.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Developed strong rapport with customers and created positive impression of business.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Sales Clerk
Gaisano Grand Group Of Companies
03.2003 - 08.2004
- Established and maintained clean and comfortable environments in personal buildings by vacuuming, cleaning windows and dusting.
- Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
- Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Performed spot-cleaning on furniture stains and thoroughly vacuumed rooms.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Returned emptied garbage receptacles to proper locations.
- Waxed and polished wood floors and other woodwork.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Used Type and Type chemicals to disinfect floors, counters and furniture.
- Slid beds, sofas and Type furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Contributed to store profitability through diligent cost control measures and loss prevention strategies.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Collaborated with cross-functional teams to identify and address customer needs.
- Used customer insights to develop innovative sales strategies to increase sales.
- Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
Education
High School Diploma -
Secondary Education
Gelacio C Babao Memorial National High School03.2002
Skills
- Cleaning
- Housekeeping
- Floor Cleaning
- Safe chemical handling
- Wall scrubbing
- Ordering cleaning supplies
- Dusting furniture
- Conscientious
- Sorting and washing laundry
- Cleaning techniques
- Cleaning bathrooms
- Residential cleaning
- Teamwork and Collaboration
Additional Information
I am a very dependable person who has a can do attitude, and who strives to learn new things and loves meeting new people especially elderly people in aged care. I am very eager to try new things job wise and I love to take a goal above its limits.
Timeline
Housekeeper
Tindarra Resort
11.2023 - Current
Production Line Leader
Taiyo Yuden Phils.inc, 7 Years And Beyond
03.2006 - 03.2017
Sales Clerk
Ayala Group Of Companies
04.2004 - 01.2006
Sales Clerk
Gaisano Grand Group Of Companies
03.2003 - 08.2004
High School Diploma -
Secondary Education
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