Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maricelle Quiaot

Hill Top,NSW

Summary

I’m a highly motivated, organized and enthusiastic individual. I am available for any position and to give any job my full commitment. I am always actively open to try new opportunities when assigned to them. I have my own ABN. I am currently working at Allen Plumbing Supplies as a Casual Full Time. I also co own a carpets & cleaning franchise which I assist casually.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

SUPPORT WORKER

Self Employed / NDIS
  • Working in homes, Cleaning, Taking to and from appointments /shops, Food preparation, Washing, Helping with their needs
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.

RETAIL ASSISTANT

Aldi
  • Time Management, Cleaning, Open and Closing store, Operating EFTPOS & Cash Registers, Stacking and displaying goods for sale, Ensuring all products are displayed and out on the floor
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Performed cash, card, and check transactions to complete customer purchases.

RETAIL ASSISTANT

Culture Kings
  • Responsible of opening & closing store, Operating EFTPOS & cash register, Taking phone enquiries, Ensure high levels of customer satisfaction through excellent sales service, Maintain outstanding store condition and visual merchandising standards, Maintain a fully stocked store, Ascertain customers’ needs and wants, Recommend and display items that match customer needs, Welcome and greet customers, Manage point-of-sale processes, Reaching KPI’s

CUSTOMER SERVICE

Cocolatte
  • Responsible of opening & closing store, Operating EFTPOS & cash register, Taking phone enquiries, Ensure high levels of customer satisfaction through excellent sales service, Maintain outstanding store condition and visual merchandising standards, Maintain a fully stocked store, Ascertain customers’ needs and wants, Recommend and display items that match customer needs, Welcome and greet customers, Manage point-of-sale processes

CUSTOMER SERVICE

Parkside Pharmacy
  • Determining customer requirements and advising on product range, Demonstrating and explaining to customers the establishment's goods and services, Accepting payment for goods and services by a variety of payment methods and preparing sales invoices, Assisting with the ongoing management of stock such as product inventories and participating in stock takes, Stacking and displaying goods for sale, and wrapping and packing goods sold

Customer Service Representative

Allen Plumbing Supplies
11.2024 - Current
  • Processed payments, entering sales in register for prompt customer service.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Provided exceptional customer service, answering queries and offering recommendations.
  • Supported team with customer service issues, voids and returns.
  • Open & Closing store
  • POS
  • Cash Handling
  • Delivery driving

CLEANER

Self Employed / Jim's Franchise
04.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

RETAIL ASSISTANT

Spotlight
12.2023 - 11.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
  • Assisted in visual merchandising, creating attractive displays that stimulated purchase desire.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Collaborated with cross-functional teams to optimize shelf space and improve product visibility, enhancing customer engagement.
  • Open and closing store including counting tills, returns, counting safe.

PICK PACKER

Harper Collins Distribution
09.2022 - 12.2023
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Picked and packed order items.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

Traffic Controller

Upskill Institute
Arncliffe
10.2022

RSA

Eot.edu.au
Online
09.2021

Apprenticeship - Certificate 3 Hairdressing

TAFE
Gymea, NSW

Certificate II - Beauty Services

TAFE
Gymea

Certificate II - Retail

TAFE
St George

Skills

    05021993

Certification

Manager Spotlight:

Jasmine Schoonenberg - 0481080300

Spotlight College:

Nicole Hay - 0404268053

Client NDIS:

Jenelle Van Look - 0409995486

Personal/Jim's Cleaning work partner:

Andrew Gibbons - 0497532548

Timeline

Customer Service Representative

Allen Plumbing Supplies
11.2024 - Current

CLEANER

Self Employed / Jim's Franchise
04.2024 - Current

RETAIL ASSISTANT

Spotlight
12.2023 - 11.2024

PICK PACKER

Harper Collins Distribution
09.2022 - 12.2023

Traffic Controller

Upskill Institute

RSA

Eot.edu.au

Apprenticeship - Certificate 3 Hairdressing

TAFE

Certificate II - Beauty Services

TAFE

Certificate II - Retail

TAFE

SUPPORT WORKER

Self Employed / NDIS

RETAIL ASSISTANT

Aldi

RETAIL ASSISTANT

Culture Kings

CUSTOMER SERVICE

Cocolatte

CUSTOMER SERVICE

Parkside Pharmacy

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Maricelle Quiaot