Marie Alexander

• Assisted clients with activities of daily living such as eating, dressing, and grooming.
• Provided emotional support to individuals with physical or mental disabilities.
• Monitored client progress and reported any changes in behavior or health conditions to family.
• Organised recreational and educational activities for clients according to individual needs.
• Collaborated with other professionals to develop treatment plans for clients.
• Encouraged independence by teaching skills needed for everyday life.
• Transported clients to appointments, social events, and other activities as needed.
• Developed strategies to help individuals cope with their disability.
• Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
• Communicated regularly with families of disabled individuals regarding care plans and updates.
• Maintained records of services provided, client progress, and goals achieved.
• Conducted assessments of client abilities and needs to create individualised care plans.
• Provided assistance in the home environment including meal preparation and light housekeeping.
• Participated in team meetings with supervisors, doctors, nurses, therapists.
• Advised family members on how best to provide care for disabled loved ones.
• Assisted in developing self-care skills such as personal hygiene practices.
• Administered medication according to doctor's orders and monitored side effects.
• Managed challenging behaviors through positive reinforcement techniques.
• Helped disabled persons access community resources such as housing options or job training programs.
• Facilitated communication between nonverbal individuals.
• Made beds, swept floors and sanitized surfaces to support activities of daily living.
• Transported clients to and from medical and mental health appointments with assigned vehicle.
• Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
• Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
• Improved resident and staff engagement through group activities.
• Tracked patient or client care and followed through to provide service effectiveness.
• Supervised other workers and caregivers providing services to clients.
• Modified treatment plans to accommodate changes in clients' health or progress.

Responsibilities:

• Reviewed and organised legal documents such as contracts, pleadings, motions and correspondence.
• Assisted Solicitors with research projects and document preparation for court filings.
• Scheduled meetings, appointments and travel arrangements for attorneys.
• Maintained client databases and filing systems, including hard copy and electronic files.
• Answered phone calls, responded to inquiries and directed calls accordingly.
• Provided administrative support to the legal department staff members.
• Edited existing documents for accuracy prior to submission or publication.
• Coordinated daily operations of the law office including mail distribution, supplies inventory management, photocopying and scanning services.
• Proofread documents before they were submitted or filed.
• Managed calendars for multiple attorneys simultaneously.
• Helped draft, edit and transmit legal documentation such as motions and letters.
• Managed high volume of phone calls and coordinated well-organised appointment schedules.
• Inventoried and managed office supplies to keep team efficient and on-task.
• Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
• Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
• Participated in client interviews, observed questioning process and documented information.
• Ordered documents and collated Contracts of Sale & Purchases up until exchange.
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Responsibilities:

• Scheduled appointments for clients, customers, and other visitors.
• Sales administration duties
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Greeted visitors and provided them with assistance.
• Cash handling,
• Handling customer complaints and ensuring effective resolution,
• Data entry,
• Property Management support,
• Handling monies,
• Arrears Management,
• Carry out property inspections,
• Assisting a Residential/Commercial Manager
• Maintained client accounts by obtaining, recording and updating personal and financial information.
• Composed and prepared routine correspondence, letters and reports with job-related software.

Responsibilities:

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.
• Maintained a neat reception area by organising materials and tidying up furniture.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
• Organised conference room reservations for meetings or events.
• Oversaw office inventory by restocking supplies and submitting purchase orders.

• Responsibilities: Provide efficient and outstanding customer service in a professional manner, Restaurant preparation and pack up, ensuring shop cleanliness for the following day of trading, Memorise orders and anchor into handled system for transmittal to kitchen staff, Collect payments from customers, Achievements: Developed vital customer service skills with a diverse range of customers and learnt to perform under busy work environments