Marie Chang
Baldivis,WA
Summary
Experienced pharmacy professional with 16 years of community pharmacy experience with strong customer service skills and pharmacy operational support. Skilled in data entry and processing, cash handling, stock management, inventory control, and maintaining accurate records. Known for being very reliable, organized, detail-oriented and approachable with a strong focus on patient care and positive customer experiences. A supportive team player who works well in busy environments and is committed to maintaining accuracy, efficiency, and high standards of service. Seeking to contribute my pharmacy experience and practical skills in a Pharmacy Assistant/Technician role.
Overview
17
17
years of professional experience
Work History
Pharmacy Manager/Clinical Pharmacist/Preceptor
Shoppers Drug Mart & PharmaChoice
Alberta, Canada
07.2016 - 11.2025
- Managed patient-centred pharmacy services to support safe medication dispensing, effective medication management, vaccination delivery, and health program operations.
- Collaborated with healthcare professionals within circle of care to support the delivery of customer care.
- Maintained pharmacy operations in compliance with provincial College guidelines, professional standards, and provincial and federal regulations.
- Provided preceptor leadership and support to accelerate student transition from classroom to practice and build knowledge and confidence.
- Practiced full professional scope, overseeing safe medication dispensing processes and optimizing workflow to ensure consistent delivery of high-quality services.
- Oversaw overall pharmacy operations to support daily workflow and ensure team members were properly supported.
Pharmacy Assistant / Pharmacy Intern
PharmaChoice & Loblaws Pharmacy
Alberta, Canada
09.2014 - 06.2016
- Supported daily dispensary operations by ensuring accurate prescription preparation, maintaining appropriate inventory levels, and delivering frontline customer service under a pharmacist's supervision.
- Maintained safe, timely medication supply by supporting an efficient workflow in a high-volume community pharmacy environment.
- Assisted in optimizing team workflows and maintained consistently reliable, high-quality patient care.
Clinical Pharmacist
Clinicare Pharmacy
Jamaica
10.2008 - 12.2013
- Contributed to daily high-volume dispensing and compounding workload of 200+ prescriptions, supporting precise, timely completion of medication preparation tasks.
- Partnered with healthcare providers to review and optimize medication therapy plans aimed at improving patient outcomes.
- Sustained strong relationships with patients, vendors, and insurers to support smooth operations and timely claims processing.
- Provided personalized counselling and ongoing follow-up support to support improved adherence and customer retention.
- Mentored junior pharmacists and pharmacy technicians on best practices and protocols.
Education
Post Graduate Diploma - Project Management
Centennial College
Toronto, Canada08-2014
Bachelor of Pharmacy - Pharmacy
University of Technology
Kingston, Jamaica06-2007
Skills
- Medication Handling & Labelling
- Accurate Script & Data Processing
- Stock control /Inventory Management
- Exceptional customer support
- Problem Resolution & Client Support
- Fast-Paced Workflow Support
- Point of Sale (POS) & Cash Handling
- Store Presentation & Merchandising
- Team Collaboration & Communication
- Confidentiality adherence
Timeline
Pharmacy Manager/Clinical Pharmacist/Preceptor
Shoppers Drug Mart & PharmaChoice
07.2016 - 11.2025
Pharmacy Assistant / Pharmacy Intern
PharmaChoice & Loblaws Pharmacy
09.2014 - 06.2016
Clinical Pharmacist
Clinicare Pharmacy
10.2008 - 12.2013
Post Graduate Diploma - Project Management
Centennial College
Bachelor of Pharmacy - Pharmacy
University of Technology
Certifications and Registrations
- S2S3 Certification- pending completion (Gateway Training Academy®)
- Certificate III in Community Pharmacy- pending completion (Just Careers Training Academy®)
- Cash Handling & Transaction Management (Clear To Work Academy®)
- Stock & Inventory Management (Clear To Work Academy®)
- CPR Level C/ Emergency First Aid Training (Canadian Red Cross Society®)
- Certificate of Registration (Pharmacy Examining Board of Canada)
- Provincial Registrations (Alberta College of Pharmacy, Ontario College of Pharmacy)
- Additional Prescribing Authority (Alberta College of Pharmacy)
- Certified University of Alberta Clinical Preceptor
- Certified Pharmacist for Biologic Drug Training & Administration (Specialty Health Network ®)
- Certificate of Registration (Pharmacy Council of Jamaica)
- Injection certified (Pear Health Solutions®)