Marie Fer Dalisay
Endeavour Hills,Australia
Summary
Dynamic medical professional with extensive experience at Melbourne, excelling in patient management and clinical assessment. Proven ability to enhance operational efficiency through adept appointment scheduling and a service-oriented mindset. Skilled in infection control and maintaining meticulous medical documentation, ensuring high-quality care and patient satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Admin/Receptionist
Melbourne
, VIC
03.2025 - Current
- Scheduled and confirmed appointments.
- Adept at using medical software systems (e.g., Best Practice), and handling high-volume phone calls.
- Managed front desk operations and greeted visitors with professionalism.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Investigated and analyzed client complaints to identify and resolve issues.
Independent Personal Care Assistant
Melbourne
08.2023 - 01.2025
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate documentation of care provided and client progress.
Medical Receptionist
Philippines
12.2022 - 06.2023
- Responsible and gained valuable experience in handling patient inquiries, managing appointments, and supporting medical staff in ensuring smooth day-to-day operations of the clinic.
Medical Technology
Philippines
04.2022 - 05.2023
- Skillfully conducted COVID-19 tests, encompassing both nasopharyngeal and oropharyngeal sampling, handling up to 200-250 patients per day during the height of the pandemic in the Philippines.
- Experienced Phlebotomist; collecting blood samples and other body fluids, handling up to 200 patients per day with precision and care.
- Maintained proper documentation and adhered to infection control protocols and quality assurance procedures.
Education
Master of Science - Public Health
Deakin University
Melbourne, VIC02-2026
Bachelor of Science - Medical Technology
Far Eastern University
Manila, Philippines12.2022
Skills
- Clinical assessment
- Patient management
- Medical documentation
- Data analysis
- Infection control
- Appointment scheduling
- Team collaboration
- Organization skills
- Calm demeanor
- Service-oriented mindset
Websites
Certification
- Working with Children Check (Employee)
- NDIS Screening Check
- NDIS Worker Certificate (Module)
- Australian Commission on Safety and Quality in Health Care Certificate (BIPC)
- First Aid & CPR Certificate
References
- Kate Dubal, Panaligan Medical Philippines, dubal78.kd@gmail.com, Junior RMT
- Jane Severino, Veterans Memorial Medical Hospital, janeseverino768@gmail.com, MT
- Lalaine Resurreccion, International Health Services Philippines, lalaineresurreccion18@gmail.com, Senior RMT
Languages
English
Professional
References
References available upon request.
Timeline
Medical Admin/Receptionist
Melbourne
03.2025 - Current
Independent Personal Care Assistant
Melbourne
08.2023 - 01.2025
Medical Receptionist
Philippines
12.2022 - 06.2023
Medical Technology
Philippines
04.2022 - 05.2023
Master of Science - Public Health
Deakin University
Bachelor of Science - Medical Technology
Far Eastern University
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