Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
References
Timeline
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Marie GAITE

Jordan Springs,Australia

Summary

Experienced Product Developer with a Bachelor of Science (BSc) in Food Sciences and Nutrition. Creative, proactive, and goal-oriented professional skilled in time management and problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to fostering team success and making meaningful contributions to organizational growth.

Overview

12
12
years of professional experience

Work History

NPD Technician

The All Natural Kitchen
08.2022 - Current
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Documented each step in product's design process for use in manuals.
  • Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
  • Researched and identified best-fit materials for new products.
  • Wrote comprehensive user manuals for new products and additional technical documentation.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Provide technical support to production on new products.
  • Led multiple plant trials, prepared specifications and guidelines for production department and documented recipes and results of pilot and plant trials.
  • Converted developed formulas into production formulas to prepare for manufacturing facilities.
  • Tested new, alternative raw materials through analysis, sourcing and trials.
  • Packaged and sent food product samples to clients and outside laboratories for testing and evaluation.
  • Facilitated cost reduction through product improvements.

Product Developer

Kellogg's
08.2021 - 08.2022
  • Developed experimental formulas, processing procedures, and specifications for raw ingredients, subassemblies, and finished products for simple new product, product improvement, and cost optimisation by applying technical, food science and culinary skills and by interpreting consumer and customer needs and assembling input from cross-functional teams
  • Evaluated ingredients and processing techniques to identify and commercialise product improvement and cost optimisation opportunities
  • Prepared prototype products to the design brief and presented to the business through leading effective food reviews
  • Designed, planned and executed experiments for bench top, pilot plant and plant trials
  • Gathered and analyzed data from bench, pilot and production trials
  • Documented and reported results and made recommendations
  • Ensured successful start-ups of new products, product improvements, cost reductions, and ingredient, formula, specification, or process changes
  • Documented all work according to guidelines and provided timely project reports to ensure good communication of project status, progress, issues and timeline
  • Supported labelling, nutritional, regulatory, quality and food safety efforts
  • Collaborated with manufacturers, operations leaders and sales teammates to ascertain production details.
  • Assessed competitors products and designs to compare projects.
  • Researched and identified best-fit materials for new products.

Operational Quality Coordinator

Unilever Streets Ice Cream
05.2020 - 07.2021
  • Line troubleshooting/production support (communicate with all relevant stakeholders to resolve any issues)
  • Complaint investigation and trending
  • Coordination of recall exercises
  • Update all quality documentation as required
  • Involved in quality aspects of NPDs across site (update all required production check sheets/databases and updating of HACCP when required)
  • Complete quality material assessment forms for onboarding of new raw materials for new products
  • Sign off of all new products before releasing into market
  • Conducting HACCP reviews
  • Performing and closing out GMP audits on site
  • Conducting Internal audits on site
  • SAP (release, unblocking, raising SNCRs)

Quality Analyst

Unilever Streets Ice Cream
04.2018 - 05.2020
  • Hold & Release of finished goods products
  • Micro testing of finished goods, water, air, cream & mixes
  • Capturing results in databases and reporting any out of specification to the team
  • Citing/Review of CoA's, CoC's and health certificates
  • Assessing products from a quality perspective
  • Check quality documents and issue corrective actions
  • Conduct analytical tests to support production

Quality Control Officer

Hello Fresh
07.2017 - 04.2018
  • Ensure the quality of incoming and outgoing goods meet company standards
  • Highlight and action non-conformances and follow up corrective actions
  • Recording/Entry of all data from all incoming raw materials
  • Continuous quality checks throughout warehouse processes
  • Compliance of food regulations
  • Daily temperature checks of incoming goods (where required)

Servery Staff (Operational Staff)

Anglicare
01.2013 - 07.2017
  • Acting Kitchen supervisor
  • Completing any given task by supervisor or operations manager
  • Ordering of meals for facility on weekly basis
  • Updating menus and resident diet preferences
  • Ability to work independently with little to no supervision
  • Recorded residents comments or complaints, referring residents to managers as necessary
  • Prepared and served meals and snacks to residents according to prescribed diets
  • Recognized and reported abnormalities and/or changes in residents health status to nursing/care staff
  • Participated in the maintenance of safe conditions within the facility and other related areas
  • Maintained a clean, orderly and well-stocked environment
  • Participation and Contribution to the launch of the Hybrid Kitchen

Nutritionist Intern

NT Fitness and Nutrition
12.2016 - 03.2017
  • Assisting in the development of nutrition plans for clients
  • Observing and performing client consultations
  • Researching nutrition database and publications for the development of client handouts
  • Brainstorming ideas for new client treatment protocol

Customer Care Representative

Kincare
04.2015 - 04.2016
  • Made reasonable procedure exceptions to accommodate unusual customer requests
  • Provided accurate and appropriate information in response to customer inquiries
  • Addressed customer service inquiries in a timely and accurate fashion
  • Maintained up-to-date records at all times
  • Developed effective relationships with all call centre departments through clear communication
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
  • Properly directed inbound calls in phone queues to improve call flow

Education

Bachelor of Science - Food Sciences and Nutrition, Human Nutrition

Western Sydney University
Sydney, NSW
01.2015

Skills

  • Reliable
  • Creative
  • Problem-solving abilities
  • Calm under pressure
  • Team player/Collaborative
  • Autonomous Worker
  • Quick learner
  • Time management abilities
  • Attention to detail
  • Microsoft Office (Excel, PowerPoint, Word, OneNote)
  • Specialised Internal Systems (Hamilton Grant, SAP, PLM, MYOB)
  • Manufacturing processes

Languages

English
Tagalog

Hobbies and Interests

  • Baking - methodical thinking
  • Sports - active lifestyle
  • Travelling - exploring and discovering new things and places

References

To be provided upon request.

Timeline

NPD Technician

The All Natural Kitchen
08.2022 - Current

Product Developer

Kellogg's
08.2021 - 08.2022

Operational Quality Coordinator

Unilever Streets Ice Cream
05.2020 - 07.2021

Quality Analyst

Unilever Streets Ice Cream
04.2018 - 05.2020

Quality Control Officer

Hello Fresh
07.2017 - 04.2018

Nutritionist Intern

NT Fitness and Nutrition
12.2016 - 03.2017

Customer Care Representative

Kincare
04.2015 - 04.2016

Servery Staff (Operational Staff)

Anglicare
01.2013 - 07.2017

Bachelor of Science - Food Sciences and Nutrition, Human Nutrition

Western Sydney University
Marie GAITE