Marie Grillo

Ferraro & Singh Lawyers

01.2005 - Current

Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
Facilitated communication between clients and lawyers, ensuring prompt responses to enquiries.
Arranged for delivery of legal correspondence to clients.
Organised files for court proceedings.
Answered and directed calls using multi-line switchboard.
Organised and maintained an efficient electronic filing system for easy access to critical documents and data.
Received and placed telephone calls to clients and prospective clients.
Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
Prepared legal correspondence and wrote professional letters.
Screened telephone calls and forwarded to appropriate departments.
Assisted in drafting legal documents.
Created, indexed, and maintained client binders.
Scheduled all appointments, appearances and briefings.
Developed and maintained filing and retrieval systems.
Scheduled and made appointments for lawyers.
Coordinated meetings and conferences.
Created and printed legal documents for lawyers to review.
Prepared and processed invoices for attorney billing.