Marie Hunter
Gold Coast,QLD
Summary
Dedicated and results-driven Counter Manager with over 20 years of experience in retail operations and management. Adept at providing exceptional customer service, leading teams, and ensuring efficient store operations. Skilled in inventory management, POS systems, sales tracking, and problem-solving. Strong ability to multitask, prioritize tasks, and adapt to fast-paced retail environments. Passionate about driving sales growth, enhancing customer satisfaction, and mentoring staff to achieve business objectives.
Overview
22
22
years of professional experience
Work History
Counter Manager
David Jones
10.2002 - Current
- Oversee daily retail operations, ensuring a high standard of customer service and store presentation
- Lead and motivate a team, delegating tasks effectively to optimize productivity
- Manage inventory control, ensuring accurate stock levels and minimizing shrinkage
- Handle cash transactions, refunds, and reconciliations with high attention to detail
- Utilize POS systems for sales processing, tracking, and reporting
- Monitor market trends and competitor activities to drive sales strategies
- Train and mentor staff on sales techniques, customer service standards, and operational procedures
- Resolve customer complaints efficiently, ensuring a positive shopping experience
- Collaborate with management to achieve sales targets and business goals
Education
[Your Degree or Certification] -
[Institution Name]
Skills
- Retail Operations & Management
- Time Management & Prioritization
- Inventory & Stock Control
- Customer Service Excellence
- Leadership & Team Motivation
- Problem-Solving & Adaptability
- Point-of-Sale (POS) Systems
- Sales & Performance Tracking
- Attention to Detail & Numeracy
- Market & Commercial Awareness
Languages
[Languages, if applicable]
Availability
Availability for full-time/part-time roles (if applicable)
Timeline
Counter Manager
David Jones
10.2002 - Current
[Your Degree or Certification] -
[Institution Name]
Similar Profiles
Jake BowmanJake Bowman
Project Manager | Property & Construction at David JonesProject Manager | Property & Construction at David Jones
Cara VrzovskiCara Vrzovski
Sales and Service Manager at David JonesSales and Service Manager at David Jones
George KourgialisGeorge Kourgialis
Logistics Assistant at David JonesLogistics Assistant at David Jones
Samantha WhitemanSamantha Whiteman
Customer Service at David JonesCustomer Service at David Jones
Stephen EbuteStephen Ebute
Support Worker - Intensive Team at Churches Of Christ CareSupport Worker - Intensive Team at Churches Of Christ Care