Marie Kessablian
Newtown,VIC
Summary
Experienced Production Manager successful maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues.
Overview
9
9
years of professional experience
Work History
Customer Service and Relations
AFHIL Insurance Company,
- Assisted customers by answering questions and responding to inquiries.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained and managed customer files and databases.
Production Manager
AFHIL Insurance Company
11.2015 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Production of Health and Car policies.
Graphic and Image Editor
ALEX IMAGE
06.2012 - 10.2013
- Took photos from different angles and perspectives to capture perfect images.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Captured stunning images for variety of projects.
Education
Banking And Finances
University of Aleppo
09.2013
Skills
- Proofreading
- Conflict Mediation
- Refund Processing
- Project Management Abilities
- Customer Service and
relation skills
- Communication Skills
- Computer, Microsoft Office,
Insly insurance software - Team worker & quick learner
- Drawing Skills
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Production Manager
AFHIL Insurance Company
11.2015 - 08.2021
Graphic and Image Editor
ALEX IMAGE
06.2012 - 10.2013
Customer Service and Relations
AFHIL Insurance Company,
Banking And Finances
University of Aleppo
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