Marie Kokkinis
Bellevue Hill,NSW
Summary
I have a proven track record in boosting sales and client satisfaction.
Expertise in interior styling and exceptional client communication. Skilled in furniture selection and colour theory, I consistently exceed client expectations, fostering long-term relationships and driving repeat business. I have achieved significant sales growth through exception customer service, with over 60, 5 star reviews just in my last job at Camerich AU.
Overview
35
35
years of professional experience
Work History
Sales and Interior Designer
Camerich Sydney East
08.2019 - 04.2023
- Selected and sold furniture, and accessories for aesthetically pleasing spaces.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Participated in furniture selection and documentation of specifications.
- Developed space planning concepts, colour palette selections, and textile presentations.
- Conducted site visits to monitor progress and ensure adherence to design specifications.
- Updated customers on scheduled deliveries of furniture to homes.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
Sales Manager
Fonebiz Australia
02.2012 - 10.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, educating on product and service features and offerings.
Sales Manager
Fonebiz Australia
03.2004 - 07.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Real Estate Agent
Nationwide
05.1998 - 11.2003
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Sales Manager
Geral Pants
03.1988 - 05.1997
- I handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Blakehurst High School
Blakehurst, NSW11.1987
Skills
- Client Communication
- Interior Styling
- Furniture selection
- Color theory
Timeline
Sales and Interior Designer
Camerich Sydney East
08.2019 - 04.2023
Sales Manager
Fonebiz Australia
02.2012 - 10.2017
Sales Manager
Fonebiz Australia
03.2004 - 07.2006
Real Estate Agent
Nationwide
05.1998 - 11.2003
Sales Manager
Geral Pants
03.1988 - 05.1997
High School Diploma -
Blakehurst High School
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