Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie-Louise KOUM

ALB ION PARK,NSW

Summary

Detail-driven Senior Manager focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews.

Achievements include centralizing recruitment operations, improving applicant tracking and reducing processing times. Complex problem-solver with a superior work ethic and excellent organizational abilities. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing a 6+ years record of success in the field.

Overview

7
7
years of professional experience

Work History

UNIT MANAGER

Bnp Paribas Bank
01.2018 - Current
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Complied with regulatory guidelines and requirements.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Assessed employee performance and developed improvement plans.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Engaged employees in business processes with positive motivational techniques.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Resolved various issues impacting sales management and business operations.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Coordinated activities of subordinate personnel to support mission success.

Bank Legal Advisor

Bnp Paribas Bank
08.2016 - 01.2018
  • Drafted, reviewed and negotiated contracts and other legal documents to support client needs.
  • Researched and interpreted laws, rulings and regulations to advise clients on business and legal transactions.
  • Negotiated settlements of disputes and litigation.
  • Developed legal strategies to protect client interests and resolve disputes.
  • Provided legal counsel to clients on diverse business, financial and civil matters.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Provided advice on different bank products and financial options.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Developed and implemented strategies to reduce risk and increase profitability.
  • Processed customer applications and approved loans in accordance with bank policy.
  • Educated customers on online banking and mobile banking applications.
  • Referred customers to other banking departments for specialized services.

Education

Master of Science - Business Administration And Management

SUPCAREER - PARIS - FRANCE
PARIS
07.2014

Bachelor of Science - Business Administration And Management

CERGY-PONTOISE UNIVERSITY - PARIS
PARIS - FRANCE
05.2012

Skills

  • Microsoft SharePoint
  • Time Management
  • Customer Relationship Management
  • Compliance Understanding
  • Data Profiling
  • Reporting Tools

Languages

English
Full Professional
French
Native or Bilingual
Spanish
Elementary

Timeline

UNIT MANAGER

Bnp Paribas Bank
01.2018 - Current

Bank Legal Advisor

Bnp Paribas Bank
08.2016 - 01.2018

Master of Science - Business Administration And Management

SUPCAREER - PARIS - FRANCE

Bachelor of Science - Business Administration And Management

CERGY-PONTOISE UNIVERSITY - PARIS

Similar Profiles

CREATE PROFILE
Marie-Louise KOUM