Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marie Tan Ying Hui

Chippendale,NSW

Summary

Dynamic and adaptable individual equipped with strong interpersonal and communication skills. Experienced in effectively engaging with diverse individuals and fostering positive relationships. Seeking for an environment to leverage my experience and contribute in entry level customer service positions.

Overview

6
6
years of professional experience

Work History

Front Staff Food Truck

Oh Waffles
04.2024 - 04.2024
  • Provided friendly customer service to customers approaching waffle truck from food event
  • Assisted customers with menu options and took their orders effectively by ensuring all special requests were taken note
  • Handled cash and card transactions securely using POS system
  • Assisted kitchen staff with basic food preparation tasks, including topping waffles and assembling orders
  • Maintained cleanliness of front area of the waffle truck to ensure a presentable environment
  • Addressed customer concerns or complaints promptly in order to resolve issues and ensure satisfaction of service

Au Pair

Hello Au Pairs
02.2024 - 03.2024
  • Provided homework help and academic support as needed to foster a positive attitude towards learning and achievement
  • Assisted with light housekeeping duties and running errands
  • Transported children to and from school using family vehicle
  • Prepared nutritious meals and snacks for children which includes breakfast, making their lunch boxes, tea time and dinner
  • Maintained an open and effective communication with parent and caregiver by providing regular updates on children's activities, progress, and any concerns or issues that arose

Assistant Head of School

Hatching Center
04.2022 - 09.2023
  • Supported Head of School in centre's operations which includes reviewing and setting school's objectives and priorities
  • Assisted with weekly and monthly reports checking and other duties of teachers as and when it is assigned
  • Collaborated with classroom teachers to define appropriate activities for students in relation to the curriculum
  • Trained and supervised other teachers and classroom assistants to execute lessons that are conducive for productive learning and in accordance to school's standard
  • Involved in delegation of duties and strategic planning for school projects and events
  • Managed the hygiene and cleanliness of entire centre in order to maintain a healthy school environment.

Special Needs Teacher

Hatching Center
09.2020 - 09.2023
  • Delivered personalized educational, behavioural, and emotional support to individual students based on their written IEP (Individualized Education Plan) and school's group play program
  • Taught multiple subjects to students with intellectual or emotional disabilities in a group classroom of 7
  • Developed and revised lesson plans to achieve student centered learning in accordance to school's given IB (International Baccalaureate) programme
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording students progress on school reports
  • Involved in regular communication with parents to update on their child's learning progress and performance
  • Partnered with therapists assigned to plan on goals related to speech and occupational therapy.

Assistant Music Teacher (Part Time)

Joy In Music
05.2021 - 03.2023
  • Assisted in delivery of music enrichment lessons to students from age 2 to 5 years old
  • Monitored children's progress in small groups to guide and develop their musical skills relating to basic concepts such as notes, tempo, beats and chords
  • Provided support in setting up and preparing musical instruments prior to a class and activity given by lead teacher
  • Assisted in rehearsal and music performances which includes coordinating with other teachers to ensure a smooth flow during the event
  • Collaborated with other music teachers to implement school's curriculum and teaching strategies.

Recruitment Specialist Executive

Hunters International
09.2018 - 12.2019
  • Sourced and collected a pool of potential candidates based on clients' hiring requirements
  • Pre-screened resumes and assessed applicants' competency on their skills and experience prior to sending to corporate hiring managers for consideration
  • Conducted phone interviews to identify candidate's suitability on selected vacancy before proposing to clients to ensure job compatibility
  • Created talent mapping charts to streamline candidates and understand talent pool availability from selected job industry
  • Managed and advised clients with hiring consultation and requirements while also providing feedback to candidates involved to ensure good delivery of service.

Early Childhood Educator

WYNKIDS Education
12.2017 - 08.2018
  • Managed classroom which includes leading daily learning and physical activities for children in their assigned classes
  • Assessed the abilities, interests and needs of children and discuss progress or problems with parents and other staff members
  • Consulted with parents to build and maintain rapport to support continuing education strategies
  • Participated in staff meetings to discuss progress and problems of children
  • Assisted and collaborated with other teachers in school event planning.

Education

Bachelor of Psychology (Hons) -

HELP UNIVERSITY
Kuala Lumpur, Malaysia
12.2017

Skills

  • Organizational Skills
  • Communication
  • Leadership
  • Adaptability
  • Creativity
  • Problem Solving
  • Team Management
  • Teamwork

References

Available upon request

Timeline

Front Staff Food Truck

Oh Waffles
04.2024 - 04.2024

Au Pair

Hello Au Pairs
02.2024 - 03.2024

Assistant Head of School

Hatching Center
04.2022 - 09.2023

Assistant Music Teacher (Part Time)

Joy In Music
05.2021 - 03.2023

Special Needs Teacher

Hatching Center
09.2020 - 09.2023

Recruitment Specialist Executive

Hunters International
09.2018 - 12.2019

Early Childhood Educator

WYNKIDS Education
12.2017 - 08.2018

Bachelor of Psychology (Hons) -

HELP UNIVERSITY

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Marie Tan Ying Hui