MARIE CHRISTELLE MARISSON

• Led pre-flight briefing to delegate duties as well as assess safety and service knowledge of team members.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Ensured 5-star hospitality experience were given in Premium and Economy cabins
• Responded to inflight emergencies including administering first aid, de-escalating situations with unruly customers and completing relevant administrative reports
• Coached and mentored crew members and conducted periodical inflight assessments on team members.

• Prepared and implemented programs for students following the University of Cambridge 0 and A-level syllabus.
• Evaluated and documented students' progress.
• Built relationships and communicated with parents to provide best learning environment for children.
• Organized extra-curricular activities to encourage talent development.
• Increased educational expertise and knowledge of Design & Textiles by participating in instructor-oriented workshops.

• Liaised with international clients to secure confirmation of orders
• Acted as customer representative to follow up on orders and ensure 100% customer satisfaction
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Assessed quality of final products before shipment
• Delivered weekly reports on quality management and On Time Performance.

A-Levels completed.