Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Joyce Vergara

Sydney,NSW

Summary

Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-skilled licensed massage therapist with several years of experience in wide array of healing techniques and modalities. Committed to providing body works for well-being of mind, body and soul. Excellent skills in swedish, deep tissue and prenatal massage techniques. Compassionate Massage Therapist known for productivity and efficiency in task completion. Possess specialized skills in Swedish, deep tissue, and sports massage techniques. Excel in communication, empathy, and adaptability, ensuring personalized client care and satisfaction. Use these soft skills to enhance therapeutic outcomes and foster repeat business. Trained massage therapy professional cares for clients with soothing massages to release tension, improve joint mobility, and help treat specific medical conditions. Pursues regular training to maintain expertise and learn new techniques. Compassionate professional in holistic health care known for high productivity and efficient completion of tasks. Possess specialized skills in deep tissue massage, sports injury rehabilitation, and aromatherapy. Excel in active listening, empathy, and communication, ensuring client needs are met with precision and care.

Overview

18
18
years of professional experience

Work History

Childcare Educator

Narwee childcare
Narwee, NSW
03.2015 - 12.2016
  • Read stories to children and taught painting, drawing, and crafts.
  • Built program plans for youth of varying ages to support growth and development.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Guided children in developing essential life skills, such as independence and problem-solving.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
  • Facilitated group discussions among the kids regarding various topics such as sharing experiences.
  • Ensured proper hygiene practices among the children including hand washing before meals.
  • Maintained state licensing and code details, performing routine assessments to verify compliance.
  • Observed child behavior to assess their needs and plan activities accordingly.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Supported growth, development and integration of immigrant children and families.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Adapted teaching methods to suit different learning abilities and styles within the classroom.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement.
  • Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
  • Coordinated with co-teachers and staff to plan and execute school events and field trips.
  • Developed and implemented daily lesson plans that promote physical, mental, and social development.
  • Administered first aid and medication in accordance with health and safety regulations.
  • Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Maintained accurate records of children's attendance, progress, and health concerns.

Customer Service Representative

McDonald’s
Sydney, NSW
04.1999 - 08.2001
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Provided top quality control and eliminated downtime to maximize revenue. Seeing foods, and cooking, making coffee, communicating with diverse .
  • Provided exceptional customer service to ensure customer satisfaction.
  • Collected deposits or payments and arranged for billing.
  • Promoted available products and services to customers during service, account management and order calls.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Diploma of Massage Therapist - Health Administration

Alison Course Online
Online Learning
05-2025

Learning Support Educators - Teaching

Alison Course Online
Online
01-2024

High School Diploma -

Canterbury Girls High School
Canterbury, NSW
12-1993

Skills

  • Lesson planning
  • Child development
  • Classroom management
  • Behavior observation
  • Safety procedures
  • Parent communication
  • Activity coordination
  • First aid administration
  • Hygiene practices
  • Cultural sensitivity
  • Team collaboration
  • Conflict resolution
  • Emotional support
  • Creative teaching
  • Record keeping
  • Child development expertise
  • Instructional design
  • Language development
  • CPR training
  • Student needs assessment
  • Creative lesson planning
  • Special needs support
  • Cleaning and sanitation
  • Curriculum planning
  • Student engagement
  • Compliance and standards
  • Verbal and written communication
  • Behavior management
  • Early childhood education
  • Positive reinforcement
  • Child safety procedures
  • Elementary education
  • Practical learning
  • Documentation
  • Nutrition
  • Faculty collaboration
  • Age-appropriate activities
  • Parent-teacher communication
  • Payment processing
  • Patience and empathy
  • Interactive lesson plans
  • First aid training
  • Child care
  • Empathy and patience
  • Customer service
  • Punctual
  • FLUENT IN [LANGUAGE]
  • Adaptability and flexibility
  • Social development activities
  • Storytelling and crafts
  • CPR and first aid
  • Student learning records
  • Reading and writing specialist
  • Curriculum development
  • Educational concept explanations
  • Arts, crafts, and games
  • Strong computer skills

Languages

English
Professional
Tagalog
Professional

Timeline

Childcare Educator

Narwee childcare
03.2015 - 12.2016

Customer Service Representative

McDonald’s
04.1999 - 08.2001

Diploma of Massage Therapist - Health Administration

Alison Course Online

Learning Support Educators - Teaching

Alison Course Online

High School Diploma -

Canterbury Girls High School
Marie Joyce Vergara