Mariel Christina Belisario
Queens Park,Western Australia
Summary
Detail-oriented professional who takes pride in being proactive and consistently delivering high-quality work. I thrive in environments where effective communication and strong organizational skills can help create a positive, collaborative atmosphere. I'm passionate about contributing to team success and always look for ways to improve processes and drive results. With a love for learning and a creative mindset, I enjoy using both analytical thinking and innovation to find practical solutions to challenges, especially in fast-paced, dynamic settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Derby Regional Hospital l Clarendon Street, Derby WA 6728
DERBY, Western Australia
12.2022 - Current
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Monitored office supplies inventory and placed orders when necessary.
- Respond to all visitors and clients who enter the reception area in a professional and timely manner.
- Maintain a professional and courteous relationship with external services.
- Demonstrate cultural sensitivity in all communications with clients and staff.
- Maintaining confidentiality and respecting patients.
- Handling medical records with utmost care.
- General administration and clerical duties
- Ensuring all relevant paperwork is correctly completed and uploaded to the patient record.
- Professional first point of contact to patients greeting patients, families, and professionals to the practice.
- Liaison with other staff, hospitals, patients, and their families
- Ensures quality control of medical records and related systems.
- Ability to work cooperatively with all patients and healthcare practitioners, in-person and over the phone.
- Reliable and hard working
- Ability to multitask and prioritise.
- Excellent communication and time management skills
- High-level attention to detail, professionalism and initiative
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Called patients to confirm scheduled appointments and obtain additional details.
Part-time Retail Assistant
Dolly Girl Carousel
Cannington, Australia
05.2022 - Current
- Served customers with respect and in a welcoming manner
- Provided customers with recommendations and assistance
- Maintained a clean, safe, and hygienic work environment
- Operated the cash register and EFTPOS machine
- Balancing sales and cashing up end of day
- Inquiring with staffs when I have questions
- Scanned and listed new stock and restock
- Follow up calls with customers
Pharmacy Assistant
Park Centre Pharmacy
East Victoria Park, Australia
02.2022 - 09.2022
- Served customers with respect
- Provided product recommendations and assisted customers around the store as needed
- Stocked shelves to ensure ease of access for customers
- Operated the cash register and EFTPOS machines
- Organised new stock and checked it off the invoices
- Learning how to adapt to a new environment
- Obeying rules and following instructions
- Asking staff questions when I am confused, don’t know, or would like to know more
- Sanitizing frequently and wiping surfaces with anti-bacterial wipes
- Learning about different types of illnesses as well as diseases
Student Council Member
Derby District High School Student Council
Derby, Australia
01.2018 - 12.2018
- Setting an example to younger students
- Organising activities
- Going to meetings
- Communicating to other student who are in need
Education
English General, Career And Enterprise, Mathematics Essential, Religious Education, Integrated Science
St Norbert College
Perth, WA10-2023
Skills
- Effective Communication
- Collaborative Teamwork
- Effective Time Allocation
- Continual Learning
- Reminder calls
- Records management
- Typing and filing
- Patient scheduling
- Workflow optimization
- Medical records management
- Appointment management
- Outpatient care
- Problem-solving
- Customer service
- Store maintenance
- Customer assistance
Certification
- Cert II in Community Services
- Cert III in Health Service Assistance
- Cert IV Preparation in Nursing and Health
Leadership Experience
Member of Student Council, Derby District High School, Derby, WA (2018): Actively represented student interests, coordinated events, participated in meetings, and provided support to fellow students
References
- Mrs Karen Gonsalves, Teacher / Career Counsellor, St Norbert College, 9350 5433, kgonsalves@norbert.wa.edu.au
- Jessica Huynh, Employee, Park Centre Pharmacy, 0430 738 344, Jessrubyh@gmail.com
- Joy Hechanova, Store Manager, Dolly Girl Carousel, 0433 488 123, joy_le@icloud.com
Timeline
Medical Receptionist
Derby Regional Hospital l Clarendon Street, Derby WA 6728
12.2022 - Current
Part-time Retail Assistant
Dolly Girl Carousel
05.2022 - Current
Pharmacy Assistant
Park Centre Pharmacy
02.2022 - 09.2022
Student Council Member
Derby District High School Student Council
01.2018 - 12.2018
- Cert II in Community Services
- Cert III in Health Service Assistance
- Cert IV Preparation in Nursing and Health
English General, Career And Enterprise, Mathematics Essential, Religious Education, Integrated Science
St Norbert College
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