Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mariem Abou-Eid

Roxburgh Park,VIC

Summary

Proven leader and efficient organizer, demonstrated at my previous jobs, where I spearheaded team development and optimized inventory management. Skilled in problem-solving and warehouse safety, I excel in environments requiring attention to detail and critical thinking. Achievements include enhancing customer satisfaction and significantly reducing waste, underscoring my commitment to excellence and continuous improvement.

Work History

Warehouse Worker

Dnata Catering
Melbourne Airport, VIC
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Manager

San Churro
Epping, VIC
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Assistant Manager

KFC Restaurant
Fawkner, VIC
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Disability Support Worker

Auscare Group
Melbourne, VIC
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

Certificate III - Disability Studies

Optimistic Futures
Campbellfield, VIC

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Warehouse safety
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Inventory management
  • Safety protocols
  • Storage organization
  • Quality control
  • Safety training
  • Health and safety regulations
  • Deadline adherence
  • Time management
  • Multitasking and organization
  • Willing to learn
  • Critical thinking
  • Decision-making

Languages

Arabic
Professional Working

Timeline

Warehouse Worker

Dnata Catering

Manager

San Churro

Assistant Manager

KFC Restaurant

Disability Support Worker

Auscare Group

Certificate III - Disability Studies

Optimistic Futures
Mariem Abou-Eid