Mariette Kilpatrick
Summary
My objective is to begin my shift over into medical practice environments to align more with my interests as I am a nursing and paramedicine student eager to advance my learning as i have been at my previous job for over 4 years and am looking to progress my career and experience.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor and Store Services Assistant
Woolworths
10.2019 - Current
- Throughout my time at Woolworths, I have had many responsibilities which included constant high levels of customer service, whole store coordination of roster adjustments and pay as well as supervising opening and closing teams ensuring all jobs were completed to a high standard on time.
University Placement
Carseldine Greens Care Community
12.2023 - 12.2023
- Through my university degree of nursing and paramedicine I partake in placements in different medical environments
- For two weeks I worked 80 hours alongside experienced AIN's and Registered Nurses to provide constant care to residents.
Education
Bachelor of Nursing and Paramedicine -
Australian Catholic University
01.2024
Certificate III Health Services Assistant -
Mater Education Queensland
01.2023
Skills
- I have well developed extensive customer service skills, comfortable with interacting with customers in person, online and over the phone I work well both in team environments and independently to complete tasks I can easily adapt to situations taking on and learning new skills efficiently
- Work Prioritization
- Team Building and Leadership
- Decision-Making
- Service Delivery Optimization
- Handling Escalations
- Account Authorizations
Timeline
University Placement
Carseldine Greens Care Community
12.2023 - 12.2023
Customer Service Supervisor and Store Services Assistant
Woolworths
10.2019 - Current
Bachelor of Nursing and Paramedicine -
Australian Catholic University
Certificate III Health Services Assistant -
Mater Education Queensland