Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Marija Antic

Marija Antic

Maidstone,VIC

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Driven and resourceful administrative professional with 2 + years of experience assisting with work of high-achieving executives in the bank. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.


Overview

8
8
years of professional experience

Work History

Service Staff Manager

Burger Haven
02.2023 - Current
  • Improved customer satisfaction by implementing innovative staff training programs and streamlining service processes.
  • Reduced staff turnover rate by fostering a positive work environment and providing regular feedback to team members.
  • Managed scheduling and shift rotations for efficient staffing during peak hours, ensuring optimal customer service.
  • Collaborated with other department managers to optimize cross-functional teamwork and enhance overall guest experience.

Payments Processing Expert

Erste Bank Serbia
02.2021 - 08.2022
  • The payment process in charge of executing payments to clients and managing all processes related to bank accounts and invoices.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Reconciled computer reports with manually maintained ledgers.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Associate Expert for the Registry of Accounts

Erste Bank Serbia
12.2019 - 02.2021
  • Of the register of accounts for legal entities at Erste Bank Serbia
  • Identified needs of customers promptly and efficiently.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Maintained positive working relationship with fellow staff and management.

Internship Coordinator

JKP Serbia Gas
07.2018 - 09.2018
  • Enhanced student placement rates by developing strong relationships with industry partners and potential internship hosts.
  • Streamlined the internship application process for improved efficiency and increased student satisfaction.
  • Increased internship opportunities by actively researching and targeting new industries and organizations.
  • Facilitated successful internships through regular communication with both students and host organizations, ensuring mutual satisfaction.

Online English Teacher

BIBO Global Opportunity,Inc
04.2017 - 06.2017
  • Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
  • Boosted student confidence through tailored feedback and individualized support in areas of improvement.
  • Collaborated with fellow teachers to develop innovative teaching methods and share best practices for online learning environments.
  • Monitored student progress through regular assessments, providing constructive feedback to ensure continuous improvement.

Transcriber

84 Factory
05.2016 - 07.2016
  • Enhanced transcript accuracy by meticulously proofreading and editing transcriptions for grammar, punctuation, and formatting.
  • Expedited project completion times by efficiently managing multiple transcription projects simultaneously.
  • Maintained strict adherence to client confidentiality by securely handling sensitive documents and audio recordings.
  • Improved overall transcription quality with the consistent use of industry-standard style guides and transcription software.

Education

Bachelor With Honours - Department of European And Business Economy of EU

University of Novi Sad
Novi Sad, Serbia
07.2019

Skills

  • Risk Management
  • Report Writing
  • Database Management
  • Expense Reporting

Languages

English
Full Professional
German
Full Professional
Italian
Full Professional
Spanish
Full Professional
Serbian
Native or Bilingual

Timeline

Service Staff Manager

Burger Haven
02.2023 - Current

Payments Processing Expert

Erste Bank Serbia
02.2021 - 08.2022

Associate Expert for the Registry of Accounts

Erste Bank Serbia
12.2019 - 02.2021

Internship Coordinator

JKP Serbia Gas
07.2018 - 09.2018

Online English Teacher

BIBO Global Opportunity,Inc
04.2017 - 06.2017

Transcriber

84 Factory
05.2016 - 07.2016

Bachelor With Honours - Department of European And Business Economy of EU

University of Novi Sad
Marija Antic