Marijana Klarica

Berwick,VIC

Summary

Driven leader with proven success in volunteer coordination and team training at Dandenong City Soccer Club. Excelled in community engagement and relationship building, enhancing volunteer retention and program effectiveness. Demonstrated expertise in schedule management and interpersonal communication, fostering a culture of continuous improvement and collaboration at Purple Hills Painting. Achieved significant advancements in volunteer onboarding efficiency and team morale.

Overview

years of professional experience

Work History

Volunteer Coordinator

Dandenong City Soccer Club

03.2021 - Current

Recruited and trained new volunteers on volunteer program goals and objectives.
Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
Managed and tracked volunteer hours and progress to support accurate documentation.
Developed comprehensive training materials to ensure volunteers were well-prepared for their roles.
Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
Collaborated with other departments to maximize impact of volunteer efforts.
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Worked with program teams to identify and match volunteers with appropriate activities.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Collaborated with other departments to identify specific needs for volunteers, optimizing resource allocation and improving program effectiveness.
Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
Established clear volunteer roles and responsibilities, leading to more efficient project execution.
Streamlined volunteer training processes, ensuring efficient onboarding and skill development.
Facilitated communication between volunteers and organizational staff, ensuring alignment with goals.
Maintained compliance with safety regulations and policies during all volunteer activities, ensuring safe environment for everyone involved.
Monitored project progress and adjusted plans as necessary to meet community needs.
Assessed community needs to guide planning and prioritization of volunteer projects.

Director

Purple Hills Painting

01.2004 - Current

Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Education

High School Diploma -

Victorian College of The Arts, Melbourne, VIC

11.1999

Performing Arts, Youngest vocalist to be accepted into the school at year 9 level, therefore establishing a pathway for future junior school vocalists to b accepted at a younger level

Skills

Volunteer Coordination
Interpersonal communication skills
Volunteer orientation and onboarding
Phone Etiquette
Volunteer Scheduling
Team Training

Schedule Coordination
Volunteer tasking
Volunteer Recruitment
Community Engagement
Relationship Building
Schedule Management

Accomplishments

Coming from an entertainment background from a young age, I have a great ability to interact professionally and warmly with young and old. I am able to present myself well and confidently.

My most memorable experiences include, when I was in Primary School, I sang for the visiting Croatian President at the then Tennis Centre to a full stadium. Twice in high school I was privileged to get solo role in the Victorian School Spectacular which was also hosted at the Tennis Centre, now Rod Laver Arena. I traveled Australia with a Croatian concert extravaganza. I have sung at Parliamentary lunches hosted at Parliament house.

I have been a successful owner builder, from the ground up I project managed, did the drawings with a draftsperson then turning them into working drawings, I submitted all permits and managed most ordering of materials, trades and scheduling.

I am a sociable and confident leader, and a keen contributor to any team I have had the pleasure to be a part of.

Timeline

Volunteer Coordinator - Dandenong City Soccer Club

03.2021 - Current

Director - Purple Hills Painting