Marike Cable

• Facilitated smooth transitions for passengers by offering flight information and wayfinding support.
• Welcomed high-value customers and ensured a comfortable lounge experience.
• Collaborated with catering, cleaning, and service teams to uphold high service standards.
• Promptly addressed guest needs and complaints, ensuring swift resolutions for satisfaction.
• Maintained strict adherence to safety, security, and confidentiality protocols in lounge setting.

• Demonstrated safety procedures for emergency situations and ensured compliance among passengers.
• Adhered strictly to FAA regulations regarding air travel safety protocols.
• Assisted disabled passengers as needed during boarding, deplaning and transfers between gates.
• Completed reports on incidents involving unruly or disruptive passengers.
• Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.
• Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
• Collaborated with pilots in preparing aircraft for departure from airports.
• Maintained a professional appearance at all times while interacting with customers.

Provided clear boarding instructions and greeted passengers with professionalism.

• Managed gate, ramp, and cabin services for each flight efficiently.
• Collected baggage fees and processed luggage check-in seamlessly.
• Trained team members to enhance service delivery and operational support.
• Utilized PA system for timely announcements of departures and landing updates.
• Monitored security protocols, ensuring full compliance with regulations.
• Executed multiple tasks effectively within tight time constraints.
• Handled upset customers with tact, resolving issues amicably.

Resolved customer inquiries through phone, email, and in-person interactions.

• Guided customers to online resources for efficient problem-solving.
• Updated customer records in system to maintain accurate information.
• Monitored security concerns, ensuring compliance with all requirements.
• Executed multiple tasks effectively within tight deadlines.
• Handled upset customers with diplomacy and professionalism.
• Demonstrated teamwork skills by actively listening and collaborating with colleagues.
• Maintained a strong ethical standard focused on optimal outcomes for customers and company.

• Company Overview: Lifestyle Solutions provides services to people with disabilities, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals.
• Kept all information confidential except in cases pertaining to abuse, neglect or threats.
• Recommended coping mechanisms and offered guidance to individuals dealing with serious problems.
• Monitored students' academic progress, mental health and sociability through ongoing individual assessments.
• Consulted regularly with parents, administrators and specialists to coordinate individualised support for struggling students.
• Employed skills in crisis intervention to help resolve difficult situations.
• Guiding individuals through difficult choices and being a positive influence in their lives.
• Counselled youth in career planning, job placement and academic goals.
• Lifestyle Solutions provides services to people with disabilities, young people and children in Out Of Home Care, their families and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals.

Provided exceptional customer service through face-to-face interactions and phone communications.

• Utilized computer software for efficient video leasing operations.
• Managed store lock-up and secured cash in safe at end of shift.
• Followed merchandising guidelines to create visually appealing product displays.
• Stocked and replenished merchandise per store layouts to maintain inventory flow.
• Trained new sales associates on company policies and customer engagement strategies.
• Maintained a friendly demeanor to foster a positive work environment and enhance customer loyalty.
• Applied strong problem-solving skills to address conflicts effectively.

• Helped to prepare meals for children at after school care.
• Assisted children with their lunch and doing homework.
• Special care for disabled children.
• Entertained children.
• Maintained safety and security of all youth under care.
• We are a vibrant, growing school community situated in Alberga Street Kaleen. Strong partnerships between students, parents and staff bring many innovations and exciting experiences for all. Our students are encouraged to develop a love of learning and to pursue excellence.

• Conducted regular board meetings and prepared meeting agendas.
• Organized fundraising events and activities to increase donations for the charity's cause.
• Created marketing materials such as brochures, flyers and social media content to attract more volunteers and donors.
• Represented the charity at community events to promote awareness of its mission and services.
• Offered support and assistance to families with brain injured children.

• Facilitated household operations, including laundry, meal preparation, and light cleaning tasks.
• Transported three boys aged five to twelve from school to home.
• Prepared meals and snacks according to individual dietary needs and preferences.
• Assisted with homework and studying to enhance academic performance.
• Fostered social development by engaging children in discussions about school and activities.
• Arranged transportation for children to school, extracurricular activities, and playdates.
• Maintained open communication with parents regarding daily activities and behavioral observations.

• Registered over 5,000 mothers and children in Makuru for Rotary medical mission project.
• Explained procedures to patients, enhancing cooperation and reducing anxieties.
• Acquired basic Swahili skills to facilitate communication with mothers and children.
• Completed registration forms, gathering health information to assess needs.
• Recommended children for medical specialization based on symptoms and responses.
• Evaluated severity of injuries, transporting critically ill children for immediate care.
• Educated families on infant care, nutrition, and adaptation to disabilities.
• Prepared and administered medications per physician directions.