Marilena Rocco
Melbourne,VIC
Summary
With my recent completion of Certificate III in Pathology Collection, I was lucky enough to be put on placement at The Royal Women's and Children's Hospital where I was able to put into practice all of the skills that I have gained throughout my studies. This was a very reassuring experience that I have made the right career choice and I cannot wait to grow my skills further and make a positive contribution to my community.
For the last 6 years prior to my recent studies I have owned my own successful business in events while also raising and juggling 4 kids, 1 dog, 8 chickens and a husband! With that, I was able to build excellent customer service skills, communication skills, ability to work on my own and also with numerous teams and most importantly, giving my clients the best possible service at all times. Having a large family also teaches you patience and valuable multi tasking and time management skills.
My compassionate nature is what drew me to this career change and I truly look forward to making a positive contribution to my community.
Overview
14
14
years of professional experience
Work History
Pathology Collector - Work Experience
Royal Women's Hospital And The Royal Children's
Melbourne, VIC
06.2024 - 06.2024
- Facilitated seamless transition between different stages of testing by properly labeling, storing, and transporting collected specimens according to established guidelines.
- Contributed to a positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
- Maintained a sterile and organized workspace to ensure proper infection control measures were met.
- Venipuncture technique perfected over time, resulting in minimal discomfort for patients during blood draws.
- Collaborated with interdisciplinary healthcare teams to address patient needs during the specimen collection process.
- Demonstrated excellent interpersonal skills while interacting with diverse patient populations, fostering trust and rapport during sensitive medical procedures.
- Assisted in maintaining adequate inventory levels of supplies needed for efficient pathology operations.
Business Owner
Florarie Events Pty Ltd
Melbourne, VIC
03.2017 - 07.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales and transaction reports.
- Consulted with customers to assess needs for their event and provide them with the best product and service as per their requirement
- Maintained social media presence to activley engae and attract new potential customers
Business Development Executive
Unilever Australasia
Camberwell, VIC
06.2010 - 01.2013
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Certificate III - Pathology Collection
Kangan Institute
Essendon, VIC06.2024
Assist Clients With Medication Skill Set
All Health Training
Melbourne, VIC11.2023
Property - Agents Representative
The Real Estate Institute of Victoria
07.2007
High School Diploma -
Vaucluse College
Richmond, VIC12.2000
Certificate II in Small Business Practice
RMIT University
Melbourne, VIC11.1999
Skills
- Excellent customer service and communication skills with the ability to liaise with nurses, doctors and medical specialists to ensure comprehensive and consistent patient care
- Computer skilled
- Maintain professional appearance at all times
- Organised and have strong time management skills
- Ability to work autonomously & independantly
- Perform all skills required as a Pathology Collector to the highest standards at all times including collecting blood, urine, faeces and saliva samples to support the diagnosis of patients
- High level of empathy to others and ability to help anxious patients feel calm about their pathology procedure
- High level of attention to detail when it comes to recording pathology samples correctly
Additional Information
Hold a full Victorian Licence
Have a current Working with Children's Check
Current Police Check
Current N95 Fit Test completed on 13/5/24
Timeline
Pathology Collector - Work Experience
Royal Women's Hospital And The Royal Children's
06.2024 - 06.2024
Business Owner
Florarie Events Pty Ltd
03.2017 - 07.2023
Business Development Executive
Unilever Australasia
06.2010 - 01.2013
Certificate III - Pathology Collection
Kangan Institute
Assist Clients With Medication Skill Set
All Health Training
Property - Agents Representative
The Real Estate Institute of Victoria
High School Diploma -
Vaucluse College
Certificate II in Small Business Practice
RMIT University