Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Personal Information
Certification
Accomplishments
Websites
Timeline
Generic

Marina Alice Melano

Alpha,Qld

Summary

Experienced professional with a strong background in administrative functions, hospitality, real estate sales, and community care leadership. Holds Certificate IV in Property and Certificate III in Individual Support, complemented by multiple safety certifications. Proven track record in team management and recognized for top sales performance in real estate. Currently serving as a laborer for Barcaldine Regional Council, dedicated to delivering high-quality service and performance.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Labourer

Barcaldine Regional Council
Alpha, Queensland
01.2022 - Current
  • Perform above and beyond role expectations.
  • Log defects and accomplishments through Civica Reflect for supervisors.
  • Complete Daily Works Diary, SWMS, Sign-on Sheets, Daily Diary, Requisitions and Procurements, Gravel Returns.

Team Leader – Community Care Services

BRC
Alpha, Queensland
07.2020 - 01.2022
  • Managed a team of care workers, ensuring high-quality service delivery.
  • Implemented the audit report, taking corrective actions, and applying new systems.
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Personal Assistant/Sales Manager

Slade Property
Sippy Downs, Queensland
01.2015 - 12.2019
  • First point of contact
  • Managed Contracts from signing through to Settlement
  • Led a team of sales agents, achieving a 20% increase in Sales.

Real Estate Sales Agent – Sales Manager

Century 21
Emerald , Queensland
01.2006 - 12.2014
  • Led a team of sales agents, overseeing agents’ performance
  • Achieved No.1 Top Sales Agent 4 years in a row

Owner/Operator

Cafe Elite
Alpha, Queensland
01.1997 - 12.2001
  • Managed daily operations to ensure smooth service at a busy café.
  • Maintained compliance with health and safety regulations in food handling.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.

Office Administrator

Andrews Hardware
Alpha, Queensland
01.1991 - 12.1992
  • Managed daily office operations and maintained organized filing systems.
  • Handled customer inquiries and provided exceptional service support.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.

Kitchen Hand

Cafe Elite
Alpha, Queensland
01.1989 - 12.1991
  • Supported kitchen operations with customer service and maintained cleanliness.

Junior Clerk

Lionel Walsh & Associates
Barcaldine, Queensland
01.1988 - 12.1989
  • Assisted with administrative tasks and client correspondence.
  • Maintained accurate filing systems for client documents and important records.

Education

Year 1-10 -

Alpha State School

Year 11-12 -

Barcaldine State School

Skills

  • Effective communication
  • Time management
  • Decision making
  • Team leadership
  • Product knowledge
  • Customer support
  • CRM software
  • Database management
  • Technical support
  • Documentation and reporting
  • Records maintenance
  • Computer proficiency
  • Tactful and diplomatic
  • Customer relationship management

Hobbies and Interests

  • Singing
  • Gardening
  • Arts & Craft
  • Enjoying friendship with family & friends

References

  • Steve Camilleri, 0418 776 690
  • Vanessa Howard, 0421 018 830

Personal Information

  • Date of Birth: 10/29/71
  • Marital Status: Married
  • 17178 Clermont Rd, Alpha Qld 4724

Certification

  • Cert IV in Property (Real Estate)
  • Cert III in Individual Support
  • White Card - Contruction
  • Industry Authority Card - Traffic Controller
  • Dept of Transport - Traffic Management & Implementation
  • NDIS - Worker Screening Card
  • Blue Card - Working with Children

Accomplishments

  • No. 1 top sales agent in units and commission, 2009 - 2012
  • Centurion Award winner 2009 - 2012

Timeline

Labourer

Barcaldine Regional Council
01.2022 - Current

Team Leader – Community Care Services

BRC
07.2020 - 01.2022

Personal Assistant/Sales Manager

Slade Property
01.2015 - 12.2019

Real Estate Sales Agent – Sales Manager

Century 21
01.2006 - 12.2014

Owner/Operator

Cafe Elite
01.1997 - 12.2001

Office Administrator

Andrews Hardware
01.1991 - 12.1992

Kitchen Hand

Cafe Elite
01.1989 - 12.1991

Junior Clerk

Lionel Walsh & Associates
01.1988 - 12.1989

Year 1-10 -

Alpha State School

Year 11-12 -

Barcaldine State School

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Marina Alice Melano