Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
Responded to citizen complaints to address community concerns and maintain public trust.
Assistente De Cabelereiro
Joh Bailey
12.2022 - 02.2023
Passionate about learning and committed to continual improvement.
Adaptable and proficient in learning new concepts quickly and efficiently.
Operated multi-line telephone system to answer and direct high volume of calls.
Paid attention to detail while completing assignments.
Identified issues, analyzed information and provided solutions to problems.
Organized and detail-oriented with a strong work ethic.
Applied effective time management techniques to meet tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Answered telephone calls to provide information and schedule new appointments.
Gerente De Relacionamento Empresas
Banco Daycoval
01.2021 - 12.2021
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated leadership skills in managing projects from concept to completion.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information and provided solutions to problems.
Developed and implemented business strategies to achieve business goals and stay competitive.
Accomplished multiple tasks within established timeframes.
Built relationships with customers and community to promote long term business growth.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Developed, maintained and utilized diverse client base.
Negotiated prices, terms of sales and service agreements.
Facilitated client satisfaction and renewed customer relations to drive growth.
Built diverse and consistent sales portfolio.
Education
Pós Graduação - Finanças, Investimento E Banking
Pontifícia Universidade Católica
Rio Grande Do Sul, Brazil
07.2022
Skills
Strategy Development
Client Support
Customer Needs Assessment
New Business Opportunities
Client Relations
Dependable and Responsible
Attention to Detail
Flexible and Adaptable
Interpersonal Communication
Excellent Communication
Multitasking Abilities
Problem-Solving
Ability to Adapt
Beverage Preparation
Suggestive Selling
Prepare Products
Customer Preferences
Credit Card Transactions
Station Preparation
Daily Cash Management
Excellent Math Skills
Excellent Memory
Serve Customer Needs
Customer Preferences
Credit Card Transactions
Station Preparation
Daily Cash Management
Excellent Math Skills
Excellent Memory
Serve Customer Needs
Certification
Certifications in the Brazilian Financial market ( CPA10 and CPA 20 ANBIMA)
Austrália- RSA- Australian Internacional College Pty Ltda
White Card- Licenses 4work
Traffic Controller and Implement Traffic Controller- Licenses 4work