Marina Fenwick
Alstonville,NSW
Summary
Effective Scheduling Coordinator promoting more than 7 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Overview
9
9
years of professional experience
Work History
Administration Assistant
Southern Cross University
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Updated spreadsheets and databases to track, analyze, and report on performance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Prepared weekly employee work schedules to meet operational needs.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
Rostering Coordinator
Phoenix Place
10.2020 - 02.2023
- Develop best fit schedules for clients and workers to optimise rosters
- Ensure rosters are developed, planned and distributed in advance.
- Build positive relationships through engagement with stakeholders; including colleagues, customers, families and guardians
- Develop 'best fit' schedules for clients and workers by terms of skills, interests and capability.
- Respond to adhoc changes required by customers and workers by adjusting schedules accordingly.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Workforce Scheduler
UGL Resources
02.2015 - 10.2020
- Liaising and coordinating with Site Superintendents and Supervisors for project requirements.
- Allocating of labour resources for various shutdown and project works.
- End to end mobilization/site access requirements, from arranging inductions, booking accommodation and fleet management, whilst adhering to client and company policy and procedures
- Communicating relevant job detail to employees in a timely manner.
- Ensuring checks are completed for all qualifications against job requirements and ensuring all pre-mobilization checks are completed prior to personnel mobilising to site.
- Light vehicle fleet management.
- Assisting with recruitment, Hr Processes and reporting requirements.
- Maintaining suitable documentation on project activities in accordance with UGL O&M procedures.
- Daily Maintenance of labour projects in applicable system.
- Responsibility for handling calls to the 24 hour projects phone
- Establishing and maintaining relationships with other UGL departments
Education
High School Diploma -
Saint Patricks College
Mackay, QLD1995
Skills
- Office Management
- Resource Coordination and Allocation
- Staff Management
- Customer Relationship Management
- Assignment and Project Coordination
- Strategic Planning
- Schedule Management
- Confidentiality and Data Protection
- Administrative Support
Timeline
Administration Assistant
Southern Cross University
02.2023 - Current
Rostering Coordinator
Phoenix Place
10.2020 - 02.2023
Workforce Scheduler
UGL Resources
02.2015 - 10.2020
High School Diploma -
Saint Patricks College
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