Marina Jardine
Nunawading ,Vic
Summary
Adept at fostering long-lasting client relationships and excelling in sales strategies, significantly enhanced customer satisfaction at through personalized consultations and tailored product recommendations. With a blend of exceptional customer service and negotiation tactics, my approach consistently drives sales growth and meets ambitious targets.
Looking forward to a new challenge, building relationships and customer base. Loyal employee and will work very hard to achieve company goals .
Love a team environment and bringing a smile and some fun to the workplace.
Overview
37
37
years of professional experience
Work History
Sales Associate
TKMax
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Consultant
Plush Think Sofa
11.2022 - 02.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Sealy of Australia at David Jones
11.2021 - 11.2022
Sales Consultant
Regal Bedding Nunawading
03.2021 - 08.2021
Sales Consultant
Sleepmaker Bedding at David Jones
12.2017 - 03.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Laura Ashley
12.2014 - 01.2017
Team Manager
Telstra Corporation
05.1988 - 09.2014
Education
St John’s College
Dandenong, VIC1988
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Sales training
- Payment processing
- Strategic planning
- Sales development
- Inventory tracking
- Building rapport
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Order processing
- Sales goals attainment
- Display setup
- Point of sale operation
- Negotiation tactics
- Relationship selling
Timeline
Sales Associate
TKMax
10.2024 - Current
Sales Consultant
Plush Think Sofa
11.2022 - 02.2024
Sales Consultant
Sealy of Australia at David Jones
11.2021 - 11.2022
Sales Consultant
Regal Bedding Nunawading
03.2021 - 08.2021
Sales Consultant
Sleepmaker Bedding at David Jones
12.2017 - 03.2021
Sales Consultant
Laura Ashley
12.2014 - 01.2017
Team Manager
Telstra Corporation
05.1988 - 09.2014
St John’s College
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