Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Marina Pash

Marina Pash

Kensington,Australia

Summary

Looking for part-time employment, hoping to rejoin company!

Overview

8
8
years of professional experience

Work History

Beauty Advisor

Sephora
03.2025 - 07.2025

Customer Service Representative/Reptile Zookeeper

The Australian Reptile Park
05.2024 - 02.2025
  • Delivered outstanding customer service while managing retail sales in a fast-paced environment
  • Coordinated administrative tasks supporting smooth daily operations
  • Handled high-volume telephone calls to address and resolve customer queries
  • Streamlined communication channels between departments, ensuring timely resolution of customer issues
  • Completed feeding routines and daily care for animals, ensuring their well-being
  • Handled cleaning and maintenance of enclosures to ensure safe, hygienic environments for animals
  • Administered medicines

Sales Assistant/Textiles Supervisor

JD Sports
11.2022 - 10.2024
  • Working across POS, clothing, footwear and back of house departments
  • Managed onboarding and development of new staff, ensuring strong knowledge of sales and operations
  • Enhanced store displays through creative visual merchandising
  • Monitored inventory supply and salesfloor stock to increase availability and customer convenience
  • Processed transactions efficiently, handling cash, card and gift card payments
  • Conducted frequent stocktakes to ensure accurate inventory levels and minimise discrepancies
  • Went extra mile to locate merchandise for customers by researching and calling associated retail branches
  • Liaised with customers to determine needs, provide recommendations and upsell services

Beauty Advisor

Sephora
10.2020 - 10.2022
  • Using product knowledge to personally tailor customers experience
  • Surpassed individual and team KPIs and daily targets
  • Ensured store cleanliness and created visually appealing merchandise layouts
  • Ensured pricing signage was accurate and consistently updated across store floor
  • Conducted personalised skin care consultations to recommend suitable products for diverse client needs
  • Operated register to process payments via cash, card and gift cards
  • Demonstrated products to customers to show features and promote items
  • Took stock of products and updated inventory records with new totals

Cashier Operator

Kmart
11.2017 - 10.2020
  • Delivered efficient and prompt customer service in a busy retail environment
  • Operated POS system and managed cash handling machinery
  • Performed various duties within different store sections
  • Handled frustrated customers professionally
  • Trained and led team members in cashier operations
  • Utilised point-of-sale system efficiently, minimising errors and speeding up transaction time
  • Managed queue efficiently, reducing waiting times and improving customer satisfaction

Education

HSC -

Terrigal High School
12.2019

Skills

  • Enthusiastic and friendly energy
  • Motivated individual
  • Reliable and punctual
  • Fast learner
  • Exceptional customer service
  • Composure under pressure
  • Willingness to learn

References

Available upon request.

Timeline

Beauty Advisor

Sephora
03.2025 - 07.2025

Customer Service Representative/Reptile Zookeeper

The Australian Reptile Park
05.2024 - 02.2025

Sales Assistant/Textiles Supervisor

JD Sports
11.2022 - 10.2024

Beauty Advisor

Sephora
10.2020 - 10.2022

Cashier Operator

Kmart
11.2017 - 10.2020

HSC -

Terrigal High School
Marina Pash