Customer Service Representative/Reptile Zookeeper
The Australian Reptile Park
05.2024 - 02.2025
- Delivered outstanding customer service while managing retail sales in a fast-paced environment
- Coordinated administrative tasks supporting smooth daily operations
- Handled high-volume telephone calls to address and resolve customer queries
- Streamlined communication channels between departments, ensuring timely resolution of customer issues
- Completed feeding routines and daily care for animals, ensuring their well-being
- Handled cleaning and maintenance of enclosures to ensure safe, hygienic environments for animals
- Administered medicines