Accomplished Occupational Therapist and business owner with a proven track record at OTLife and Benevolent Society, enhancing patient outcomes through expert application of advanced assessment and cognitive rehabilitation. Excelled in people management and client-centered approaches, achieving significant improvements in functional independence and customer satisfaction. Skilled in geriatric care and mental health support, consistently advocated for optimal patient care and accessibility.
Overview
25
25
years of professional experience
Work History
Owner/Director, Occupational Therapist
OTLife
10.2019 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Senior Occupational Therapist
Benevolent Society
08.2017 - 10.2019
Collaborated with interdisciplinary team members to provide comprehensive patient care and support.
Led workshops for colleagues on emerging occupational therapy practices, encouraging continued professional development within the department.
Facilitated group therapy sessions for improved social skills and community integration among participants.
Mentored junior therapists, contributing to their professional growth and development.
Conducted evaluations of patients'' abilities and limitations, guiding the creation of appropriate intervention strategies.
Advocated for patients'' needs within healthcare settings, promoting optimal care provision and accessibility.
Contributed to quality improvement initiatives by analyzing data trends in patient outcomes and suggesting changes in treatment approaches when needed.
Evaluated assistive technology options for patients with physical limitations, recommending devices that best met their needs for daily living tasks.
Established strong rapport with patients by demonstrating empathy, patience, and understanding of their unique challenges.
Senior Occupational Therapist
Department of Family and Community Services
07.2000 - 08.2017
Led workshops for colleagues on emerging occupational therapy practices, encouraging continued professional development within the department.
Collaborated with interdisciplinary team members to provide comprehensive patient care and support.
Improved patient outcomes by implementing evidence-based treatment plans and monitoring progress.
Coordinated successful discharge planning meetings with patients, families, and multidisciplinary teams to ensure smooth transitions from hospital to community or home settings.
Developed individualized therapy programs for patients, resulting in increased functional independence.
Implemented home modification recommendations, enabling greater safety and autonomy for patients in their living environments.
Mentored junior therapists, contributing to their professional growth and development.
Conducted evaluations of patients'' abilities and limitations, guiding the creation of appropriate intervention strategies.
Advocated for patients'' needs within healthcare settings, promoting optimal care provision and accessibility.
Enhanced patient satisfaction by addressing concerns promptly and providing thorough explanations of treatment goals and plans.
Increased patient engagement through the utilization of creative therapeutic activities tailored to individual interests.
Contributed to quality improvement initiatives by analyzing data trends in patient outcomes and suggesting changes in treatment approaches when needed.
Evaluated assistive technology options for patients with physical limitations, recommending devices that best met their needs for daily living tasks.
Established strong rapport with patients by demonstrating empathy, patience, and understanding of their unique challenges.
Managed caseloads efficiently, ensuring timely documentation and communication with team members.
Provided ongoing education to family members regarding patient care techniques, fostering a supportive home environment for recovery.
Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
Coordinated interventions with multidisciplinary treatment team.
Helped patients with cognitive and mental health conditions to improve ability to think, learn and memorize.
Performed evaluations and assessments to recommend best treatment for individual patients.
Adapted environments by making changes to patient homes, workplaces and school environments to promote safety, independence and participation.
Recommended equipment to use in-home to maximize opportunities for wellness.
Certified Occupational Therapist Assistant/Business Owner at Magnolia Therapy Center LLCCertified Occupational Therapist Assistant/Business Owner at Magnolia Therapy Center LLC