Marina Reed
Townsville,QLD
Summary
As a very self-motivated young woman i am in search of 1 full time job, as working 4 casual jobs always has uncertainties.
Being a food service employee who has over 4+ years experience, the main objective from each shift was to ensure expectations have been met and goals have been reached, to effectively produce high quality food to drive customer satisfaction.
In my time as an Dependable Hospitality All- Rounder, setting reservations, organising emails and arranging functions were the main tasks involved with job. Simultaneously the focus must be on providing excellent service that meets each customers needs.
As an organized and dedicated Administrative Assistant, attention to detail and strong decision-making skills to manage multiple, concurrent tasks are a few concepts that i have acquired whilst working with The Leather Doctor.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Team Member
Getta Burger
09.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Hospitality All Rounder
The Ville Resort-Casino
09.2021 - Current
- Planned, organized and managed events, following client specifications to enhance satisfaction.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Met customer call guidelines for service levels, handle time and productivity.
- Cross-trained and provided backup support for organizational leadership.
- Investigated and resolved customer inquiries and complaints quickly.
Administration Assistant
The Leather Doctor
01.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
Fast Food Team Member
KFC
04.2019 - 09.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
High School Diploma -
Kirwan State High School
Kirwan, QLD11.2022
Skills
- Goal Establishment
- Waste Reduction
- Safe Work Practices
- Bilingual in Portuguese and English
- Data Entry
- Guest Relations
- Adaptability and Dependability
- Multitasking
- Communication
- Problem solving
- Persistance
Accomplishments
- Sherwin Castro (assistant manager at The Palm House) 0426875598
- Jayden Bainbridge (Manager of Getta Burger Precinct as well as General Manager at KFC) 0435887288
- Ronie Reed (The leather doctor administrator) 0449779177
- Blaze Stevens (The Ville colleague) 042405933
- Donna Anderson (Friend) 0421768741
Certification
- Certificate 3 in business
- Manual license
- Certificate in Responsible Service of Alcohol
- Certificate in Responsible Service of Gaming
Jewellry business
With my passion for accessories i created my jewellery business 'Aurora Flare' in 2019. I created custom earrings, necklaces and rings all by hand in my free time.
Languages
Portuguese
Native or Bilingual
Timeline
Food Service Team Member
Getta Burger
09.2021 - Current
Hospitality All Rounder
The Ville Resort-Casino
09.2021 - Current
Fast Food Team Member
KFC
04.2019 - 09.2022
Administration Assistant
The Leather Doctor
01.2018 - Current
High School Diploma -
Kirwan State High School
Similar Profiles
Ava MessengerAva Messenger
Restaurant Team Member at Getta BurgerRestaurant Team Member at Getta Burger
Mattias AgentMattias Agent
Kitchen & Front Counter at Getta BurgerKitchen & Front Counter at Getta Burger
Julie YooJulie Yoo
Handmade Burger at Newyork Burger, Nobrand Burger, Mom's Touch, Frank BurgerHandmade Burger at Newyork Burger, Nobrand Burger, Mom's Touch, Frank Burger
Madalaine McdonaldMadalaine Mcdonald
Team Member at KmartTeam Member at Kmart
Katherine KirkpatrickKatherine Kirkpatrick
Bartender at JADALBartender at JADAL