Marina Smith
Brisbane,QLD
Summary
Proactive Merchandiser and Service Assistant with extensive experience in product displays, inventory management, and customer service. Skilled in updating pricing, signage, and maintaining optimal stock levels, ensuring a clean and appealing store environment. Committed to enhancing customer satisfaction and fostering strong customer relationships.
Overview
25
25
years of professional experience
Work History
Merchandiser
Bunnings Warehouse
09.2007 - Current
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Organized and maintained displays to achieve clean and appealing product layouts.
Service Assistant
Coles Supermarket
12.1999 - 10.2004
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
Education
High School Diploma -
Our Lady's College
Annerley, QLD12.1988
Skills
- Reliable and punctual
- Friendly and outgoing
- Pricing and shelf labeling
- Retail knowledge
- Visual Merchandising
- Pricing and Signage Updates
- Promotional planning
- Multitasking
- Customer Service
- Product Knowledge
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Timeline
Merchandiser
Bunnings Warehouse
09.2007 - Current
Service Assistant
Coles Supermarket
12.1999 - 10.2004
High School Diploma -
Our Lady's College
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