MARINAIR ANCE SABLAN
NEW AUCKLAND,AUSTRALIA
Summary
To become a competitive and responsible employee of an established company committed to excellence service. Apply my talent and skills. Gain more knowledge and information in the actual field of this industry.
Ability to learn fast Able to work on shifting schedules Can do cashiering job Seasoned Staff Member with deep understanding of administrative support tasks and internal operations. Demonstrated strengths in communication, collaboration, and problem-solving. Previous roles have included coordinating team schedules, maintaining office efficiency, and providing customer service. Proven track record of positively impacting workplace productivity and morale. Dependable employee with top strengths in cleaning, multitasking and stock management. Focused on working quickly, efficiently, and diligently to meet all needs. Desiring a permanent position with room for growth. Resourceful Staff Member known for high productivity and efficient task completion. Specialize in time management, workflow optimization, and clear communication. Excel at teamwork, adaptability, and problem-solving to achieve goals. Committed to enhancing team performance through proactive support and effective collaboration. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
13
13
years of professional experience
Work History
Kitchen and Service Staff
Collins Food Group
West Gladstone, Australia
12.2011 - Current
- Checking all products that are needed for the day and future use
- Checking and cleaning of all the equipment's before using
- making sure all the equipment are available for use for the day
- Oversaw quality control to identify inconsistencies and malfunctions.
- Facilitated communication between departments to ensure smooth workflow.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Trained newly hired employees regarding company policies and operations.
- Monitored compliance with office policies and procedures.
- Collaborated with other departments to ensure efficient workflow processes.
- Managed front desk operations, greeting visitors and directing them to appropriate departments.
- Conducted administrative duties and ran errands for supervisors.
- Communicated effectively with customers regarding their inquiries or complaints.
- Managed safe and efficient serving of customer foods.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Maintained inventory levels of office supplies, placing orders when necessary.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Participated in staff training sessions, acquiring new skills and knowledge.
- Processed payments, issued receipts and provided change.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Met incoming customers pleasantly and offered support and service.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
Education
Bachelor of Science - Hotel and Restaurant Management
NATIONAL COLLEGE OF BUSINESS AND ARTS
Taytay, Rizal01.2011
Skills
- Visitor reception
- Materials restocking
- Cleaning and organization
- Payment processing
- Schedule coordination
- Customer service
- Performance monitoring
- Customer relations skills
- Strong teamwork
- Cleaning skills
- Cash handling
- Employee mentoring
- Inventory restocking
- Facilities housekeeping
- Sales experience
Languages
- English
- Tagalog
Training
- DADS/KAMAYAN/SAISAKI, Dining Staff, 4th floor bridge way SM Megamall Mandaluyong, city, 250
- LANCASTER HOTEL MANILA, Housekeeper, Public Area, 622 Shaw Boulevard Mandaluyong, city, 500
Tfn
386468050
Timeline
Kitchen and Service Staff
Collins Food Group
12.2011 - Current
Bachelor of Science - Hotel and Restaurant Management
NATIONAL COLLEGE OF BUSINESS AND ARTS
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