Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Qualifications
Professional Development
Volunteeringandaffiliations
References
Timeline
Generic
Marinda Ramsden

Marinda Ramsden

Willetton,WA

Summary

Multi - skilled , hardworking, friendly individual with positive attitude. Empathy towards others and those with special needs comes naturally to me. Accomplished and determined food service professional provides excellent customer experience to meet individual customer needs and received 100% positive feedback scores in customer surveys over 6 month – period. Possess extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Supportive and collaborative team player with attention to detail, passion for helping others. Believe in cultural diversity and equal opportunity. Organized, proficient, and adaptable professional leveraging active listening skills and proficiency with POS system. Additional experience includes work as an Administration Assistant, and as Education Assistant in various school settings. Devoted to creating and maintaining a safe and comfortable environment for children.

Overview

34
34
years of professional experience

Work History

Casual Food and Beverage Attendant

Pagoda
06.2024 - Current
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Guests were 100 % satisfy with serves said very professional and great personality.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift
  • Processed payments and provided receipts to establish proof of transaction.
  • Participated in ongoing training sessions to stay updated on industry trends and best practices for optimal job performance.

Volunteering Administration Assistant

Kaarakin Black Cockatoo Conservation Centre
01.2017 - 10.2018
  • Office administration by entering volunteer hours on their online system, answering phone line, stock supplies, cleaning, selling shirt and merchandise and computer work, filing, banking deposits, email communications to other members.
  • Manager was impress with work ethic and managing office smoothly by doing entering of volunteering hours 80% faster then expected.
  • Executed record filing system to improve document organization and management.

Executive Assistant for Warehouse Manager

Denel Aviation
09.1998 - 09.2002
  • General administration duties associated with executive assistant.
  • Organize and manage functions by liaising with catering companies and venues.
  • Monthly financial reconciliations and payroll checks.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within workplace.
  • Loading & Releasing Requisitions for parts needed to build helicopters.
  • Checking Budgets on Cost Centers (SAP system)
  • Part of team successfully producing 300th Rolls Royce gear boxes for Oryx Helicopters

Personal Assistant / Admin Clerk

Denel Aviation
01.1991 - 08.1998
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Provided multifaceted services to professionals by managing mail scheduling appointments, and other administrative tasks.
  • Assisted HR department in recruiting process by reviewing resumes and scheduling interviews and arranging training.
  • Improve and completed course on system data processing.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Independent Sales Consultant

Willa Krause
01.1991 - 01.1997
  • Finding and maintaining customers, keeping customers satisfied to ensure future business.
  • Increased sales revenue by building strong relationships with clients and providing exceptional customer service.
  • Order and maintain stock levels for personal sales.
  • General administration duties.
  • Set up customer events and parties.
  • Reward recruiting 25 clients during event.

Junior Material Planner

Denel Aviation
01.1990 - 12.1990
  • Docket Planning – monitored arrivals and prioritized inbound shipments with transportation department.
  • Set up parts systems to facilitate customer release and inventory processing.
  • Increased production 45 % efficiency by closely monitoring material availability and proactively addressing potential shortages.

Education

Certificate III Hospitality -

South Metro TAFE
Bentley
06.2024

Certificate in Responsible Service of Alcohol -

South Metro TAFE
Bentley, WA
04.2024

Education Assistant Certificate III -

Fast Track Training Australia
Cockburn Central, WA
12.2021

Education Assistant Certificate IV -

Fast Track Training Australia
Cockburn Central, WA
12.2021

Certificate in Teaching Children Effectively Level 1 Course -

Australia (Child Evangelism Fellowship)
Huntingdale, WA
01.2014

Certificate in Secretarial Practice -

Hawthorne University
South Africa
01.1999

Skills

  • Time Management
  • Multitasking and Organization
  • Strong communication skills
  • Advanced computer skills
  • Attention to Detail
  • Creative thinker and problem solver
  • Customer Service
  • Strong Work Ethic
  • Cash Handling
  • Professional and mature

Accomplishments

  • Won and receive a trophy of the Women’s Novice Bowls Single Championship, 5 May 2024.
  • Interest in origins of English language from Latin – completed Schola Scripta I and II South Africa

Additional Qualifications

  • Police clearance, 2024
  • Working with children check, 2021

Professional Development

  • Sap system, September 2002
  • Certificate in Marketing Training, Willa Krause South Africa, October 2001
  • Business Administration, Willa Krause South Africa, December 2001
  • Diploma in Time Management, 1996
  • Certificate in Microsoft Excel 5
  • Certificate in Microsoft Power Point

Volunteeringandaffiliations

  • Registered as a Home Educator, April 2014, Developed individualized learning plans to accommodate diverse learner needs and promote academic growth. Implemented differentiated instruction techniques to meet the unique learning styles of each student effectively. Supervised extracurricular activities such as field trips or clubs to promote social interaction outside of the formal classroom setting. Promoted a positive classroom culture by fostering respect, empathy, and collaboration among students.
  • Treasurer for Peel Home school group Rockingham, 2013, 2014, Prepare and present financial reports to inform the board of directors. Managed budgets, accounts payable and receivable and general financial reporting procedures. Monthly meeting to discuss for school group activity coordination, planning events and excursions

References

  • Shaun Roetheli, shaun.roetheli@smtafe.wa.edu.au
  • Manfred Rom, manfred.rom@smtafe.wa.edu.au
  • Aliesha Hill, 0447 283 829
  • Kerry Pelliccione, School Officer, Success Primary School, 61742600
  • Jo Heavens, Moderator, Education Department, 0417 099 299
  • Cathie Dewhurst, Kaarakin Black Cockatoo Conservation Centre, 0499990931

Timeline

Casual Food and Beverage Attendant

Pagoda
06.2024 - Current

Volunteering Administration Assistant

Kaarakin Black Cockatoo Conservation Centre
01.2017 - 10.2018

Executive Assistant for Warehouse Manager

Denel Aviation
09.1998 - 09.2002

Personal Assistant / Admin Clerk

Denel Aviation
01.1991 - 08.1998

Independent Sales Consultant

Willa Krause
01.1991 - 01.1997

Junior Material Planner

Denel Aviation
01.1990 - 12.1990

Certificate III Hospitality -

South Metro TAFE

Certificate in Responsible Service of Alcohol -

South Metro TAFE

Education Assistant Certificate III -

Fast Track Training Australia

Education Assistant Certificate IV -

Fast Track Training Australia

Certificate in Teaching Children Effectively Level 1 Course -

Australia (Child Evangelism Fellowship)

Certificate in Secretarial Practice -

Hawthorne University
Marinda Ramsden