MARINE PAULSEN

Implemented proactive measures, developing a streamlined work instruction process in the warehouse. Simplified complex procedures, improving task performance and consistency for team members. Employed innovative thinking to minimize errors, optimize resource allocation, and reduce training time. Collaborated with cross-functional teams to tailor the process to warehouse requirements. Effectively communicated and ensured seamless adoption of the revised process. Monitored implementation, addressed challenges promptly, and analysed the impact on key performance indicators. Received positive feedback for significant improvements in efficiency and accuracy. Demonstrated a track record of proactive problem-solving and continuous improvement on several projects. Organised and coordinated project visits to over 500 sites in Australia for a national supermarket chain. I monitored the progress of the project, liaised with local stakeholders, and provided regular updates to the project managers. I also made sure that all project materials were delivered on time and to the right locations. I identified and resolved any issues that arose during the visits, and ensured that all necessary paperwork was completed correctly. Lastly, I provided detailed reports to the management team at the end of each visit.

Skills and Responsibilities: Committed to delivering service with professionalism, showcasing a sense of urgency, exceptional problem-solving abilities, and active listening skills. Go-to person for office-related matters, utilizing acquired problem-solving expertise for prompt issue resolution. Demonstrates professionalism, urgency, and effective problem-solving skills in meeting the needs of colleagues and customers. Possesses exceptional problem-solving abilities and active listening skills to address stakeholder needs. Enjoys taking on the role of the go-to person, leveraging problem-solving expertise for swift issue resolution. Efficiently coordinate and manage multiple projects simultaneously. Meticulously handle executive and non-executive diaries, travel arrangements, and ensure thorough tracking and follow-up of internal and client meetings. Demonstrate strong proficiency in utilizing MS Office products, including Word, PowerPoint, and Excel, to drive efficient and effective tasks. Establish effective communication and collaboration with internal and external stakeholders while planning and booking entertainment and work-related events. Take charge of organizing and scheduling firm events, including conducting successful vendor negotiations for optimal outcomes.

Skills & Responsibilities: Developed strong skills in working efficiently in a high-paced environment during my tenure at SASH. Rotated through the reception department, serving as the first point of contact for patients and effectively managing inbound calls. Proficiently allocated calls to the appropriate recipients, booked appointments, and ensured efficient appointment management. Recorded accurate data entries and meticulously prepared client files while managing stock intakes and mail distributions. Acted as a dedicated advocate for the organization's customer service mandate, prioritizing the needs of patients, families, providers, and staff. Gathered, assembled, updated, and maintained contact information, forms, records, and data. Acquired valuable computer skills, including proficient data entry in Excel and Word, and effectively utilized Outlook for communication purposes.