Summary
Overview
Work History
Skills
Timeline
Generic

MARIO ANGI

Harvey,WA

Summary

Driven hospitality professional with a proven track record at Drakesbrook Hotel, excelling in customer service and staff training. Leveraged supply restocking and POS systems expertise to enhance service quality and efficiency. Achieved significant improvements in service delivery and customer satisfaction, demonstrating exceptional teamwork and collaboration skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

39
39
years of professional experience

Work History

Hospitality Worker. Bar Tender

Drakesbrook Hotel
02.2016 - 01.2024
  • Sourced quality vendors to consistently reach highest care standards.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Acknowledged outstanding staff performance to boost morale.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Trained new staff members on proper customer service and hospitality policies.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Dairy Farmer

Self-employeed
01.1985 - 03.2006
  • Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
  • Developed relationships with local feed and seed suppliers to secure favorable prices.
  • Utilized latest advancements in dairy farming technology, improving efficiency and productivity.
  • Coordinated daily workflow to optimize resource allocation and farm productivity.
  • Kept stock healthy with adequate food, water and open space.
  • Milked [Number] cows using milking machinery.
  • Attended promptly to needs of sick cows to maintain health of livestock.
  • Sold off excess livestock yearly for meat or to other farmers.
  • Purchased insemination services from special farms to impregnate cows and increase herd size.

Skills

  • Supply Restocking
  • Customer Service
  • Cash Handling
  • Payment Collection
  • POS Systems
  • Teamwork and Collaboration
  • Staff Training

Timeline

Hospitality Worker. Bar Tender

Drakesbrook Hotel
02.2016 - 01.2024

Dairy Farmer

Self-employeed
01.1985 - 03.2006
MARIO ANGI