Mario Cadeddu
Browns Plains,Australia
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Dedicated mining, construction and marine professional with a history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisational brand.
Overview
29
29
years of professional experience
Work History
QLD State Manager
Avada Traffic
08.2024 - 11.2024
- Full accountability and responsibility for the QLD P & L.
- Promoted to QLD State Manager on completion of the merge with Verifact Traffic
- Expanded the client base through targeted outreach efforts, securing new contracts and partnerships.
- Cultivated internal support for business plans and with external industry partners.
- Negotiated contracts and commercial agreements with favorable terms.
- Partnered with ELT to develop annual and quarter plans and budgets.
- Increased customer satisfaction levels by implementing targeted service improvement reporting
- Oversaw risk management initiatives, minimizing potential threats to the organization''s reputation or financial stability.
- Achieved operational efficiency through effective budget management and resource allocation.
- Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Increased overall sales by implementing strategic marketing plans and optimizing regional resources.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Led stakeholder meetings to review progress against objectives and address any concerns or issues arising during project implementation stages.
- Mentored junior managers as part of succession planning efforts, sharing knowledge and expertise within the organization.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Boosted sales through successful marketing and service optimization strategies.
- Ensured compliance with relevant industry regulations, maintaining an up-to-date understanding of changing legislation.
- Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
- Tracked performance to identify deficiencies and adjust management strategies.
General Manager
Verifact Traffic
01.2024 - 08.2024
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Drove business growth while leading operations, strategic vision, and long-range planning.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Acting General Manager
HMG
04.2023 - 01.2024
- Facilitated strong relationships with clients, addressing concerns promptly and effectively managing expectations.
- Established standardized reporting systems to provide clear visibility into project status for key stakeholders.
- Coordinated closely with operations teams to ensure seamless integration between project planning stages and actual implementation activities.
- Collaborated with cross-functional teams to ensure projects aligned with company goals and objectives.
- Streamlined workflow processes, reducing redundancies and increasing overall efficiency in the planning department.
- Developed comprehensive project plans for successful execution, meeting deadlines and budget requirements.
- Support the Operations Manager with planning and working closely to ensure adherence with procedures and ISO standards
- Maintain successful relationships with clients, suppliers and service providers
- Oversee the procurement function according to the GPPA
- Manage projects inline with customer requirements and collaboration with internal departments
- Manage Capex budget inline with business strategy
- Oversee the Administration functions – A/R, A/P, Invoicing
- Increased team productivity with regular progress monitoring and providing constructive feedback.
- Championed continuous improvement initiatives within the planning department, identifying opportunities for enhanced performance outcomes.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
Sales & Operations Manager
HMG & Austchrome
05.2022 - 04.2023
- Facilitated strong relationships with clients, addressing concerns promptly and effectively managing expectations.
- Established standardized reporting systems to provide clear visibility into project status for key stakeholders.
- Coordinated closely with operations teams to ensure seamless integration between project planning stages and actual implementation activities.
- Collaborated with cross-functional teams to ensure projects aligned with company goals and objectives.
- Streamlined workflow processes, reducing redundancies and increasing overall efficiency in the planning department.
- Developed comprehensive project plans for successful execution, meeting deadlines and budget requirements.
- Support the Operations Manager with planning and working closely to ensure adherence with procedures and ISO standards
- Maintain successful relationships with clients, suppliers and service providers
- Oversee the procurement function according to the GPPA
- Manage projects inline with customer requirements and collaboration with internal departments
- Manage Capex budget inline with business strategy
- Oversee the Administration functions – A/R, A/P, Invoicing
- Increased team productivity with regular progress monitoring and providing constructive feedback.
- Championed continuous improvement initiatives within the planning department, identifying opportunities for enhanced performance outcomes.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
Operations Manager
Hastings Deering
05.2020 - 05.2022
- Visible leadership on the journey to No Harm and driving the right beliefs that align to our core values to drive our expected actions
- Mentoring & coaching a team to deliver on excellence
- Strategic growth initiatives implemented to ensure the North Coast region stays ahead of the competition
- Accountable and responsible for budget and profitability for both service and parts department
- Setting annual budgets for parts and service in line with expected growth
- Driving CPS methodology to ensure that the North Coast branch is always evolving and delivering on expectational customer service to meet the customers requirements, internal and external
- Ensure SHEQ and CC audits are complied to, to provide compliance with Company standards and regulators
- Provide transparency through communication of RTS, Toolbox meetings and Team Torques
- Resolving customer and employee disputes in line with company standards
- Collaboration with safety, marketing, product support, sales, HR and legal departments drive to success and ensure the sustainability of the North Coast branch
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Service Supervisor
Hastings Deering
07.2017 - 05.2020
- Leading a diverse team on a journey to No harm
- Ensuring budgets and profitability are met with accurate invoice and controlling direct expenses
- Ensure CPS methodology is followed to provide best practices
- Engaging with customers to ensure their requirements are met
- Ensuring accurate quoting, repairs are completed, “Right the first time”
- Accountable to met productivity and utilisation KPI’s
- Providing adequate training to employees
- Resolving customer and employee disputes
- Coaching and mentoring employees
- Ensuring compliance with CC audits, SHEQ audit and best practices
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Streamlined service processes, resulting in increased efficiency and reduced operational costs.
Foreman
Hastings Deering
01.2017 - 07.2017
- Leading and driving a service team to no harm
- Overseeing of the workshop productivity and utilization
- Driving Continuous Improvement
- Customer Service
- Quoting, invoicing and controlling WIP
- Provide accurate feedback to service supervisor
Leading Hand
Hastings Deering
01.2015 - 01.2017
- Daily running of the workshop, supervision of Fitters/TA’s and apprentices
- Diagnostics/fault finding ET, SIMS, Tech Requests
- Contamination Control
- Customer Service
- Mentoring Apprentices
- Good knowledge of AX, controlling WIP and Quoting
- Driving Continuous Improvement and Safety
Hydraulic Hose Specialist
Hastings Deering
02.2013 - 01.2015
- Field service and workshop based hydraulic repairs on various earthmoving equipment
- Customer Service, cold calling, territory management
- Fitting of auxiliary equipment including hydraulic systems
- Operation of DBS, SIS
- Invoicing, purchasing and stock control
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Evaluated customer needs and feedback to drive product and service improvements.
Heavy Vehicle Mechanic
Brisbane Isuzu
10.2012 - 02.2013
- Servicing and repairs of Isuzu trucks including engine and gearbox rebuilds
- Carry out warranty recalls
- Acting Foreman, test driving and diagnostic work
- Customer relations and service advising
- Performed engine overhauls to extend the lifespan of heavy vehicles, saving companies on replacement costs.
- Collaborated with team members to streamline workflow processes, resulting in more efficient job completion times.
- Utilized hydraulic jacks and hoists to safely lift heavy vehicles during inspection and repair processes.
- Enhanced safety standards by conducting thorough brake system inspections and necessary adjustments or replacements.
- Diagnosed complex electrical issues using advanced diagnostic tools, leading to effective troubleshooting and repair solutions.
- Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference.
Owner/Operator
Hosemasters Kalgoorlie
07.2001 - 09.2012
- Owning and operating a diversified hydraulics company with a fully equipped workshop, hose trucks, field service trucks, machine shop, onsite containers and associated products of hydraulics motion and control
- Experience on a wide range of equipment and machinery for various customers including Preferred supplier for; Westrac, KCGM (Super Pit), Komatsu Australia, Orionstone, VM Drilling, Layne drilling, Cape Crushing and BHP to name a few
- Project Management
- Service and repairs of earthmoving equipment
- Including component change outs, component rebuilds and diagnostics
- Hydraulics experience – Hydraulic hoses, cylinders, valves and pumps
- Scheduling and Planning of workshop and field based jobs
- Design and fabrication of Kidney Loop systems and live SOS systems on CAT underground machinery for BHP (mainly) and other customers
- Management, Financial and Analytical skills
- Purchasing/Invoicing/Stock Control/Tenders and quotations
- The ability to work autonomously as well as in a team environment
- Implement training procedures and safe work procedures
- Excellent communication, sales, B2B, marketing and business development skills
Diesel Fitter
Westrac KCGM Superpit
01.2000 - 07.2001
- Service, diagnostic and repairs of Cat equipment, 777, 785, 789, 793 OHT, D10 and D11 dozers, PC8000 Face Shovels, 992 and 994 wheel loaders, 777 water carts, 854G wheel dozers and drill rigs
- Troubleshot hydraulic systems efficiently, resulting in faster turnaround times on critical system repairs or replacements.
- Skillfully utilized diagnostic software programs to pinpoint specific areas requiring intervention in complex systems.
- Maintained accurate repair records, contributing to streamlined workflow and efficient tracking of completed tasks.
- Component change outs and rebuilds
- DBS, SIS, ET, SIMS
- Promoted a clean working environment by routinely organizing workspace and disposing of waste materials properly.
- Ensured timely completion of work orders by managing multiple tasks simultaneously while maintaining a high level of quality control.
Mechanic and Service Advisor
Southside Landrover
01.1996 - 12.2000
- Computer diagnostics with the Testbook and Snap on scope
- Remove and rebuild units such as Engines, Transmissions, Clutches, transfer cases and differentials, remove and replace front and rear drive axels, struts, ball joints and kingpins etc
- All heating and air conditioning – Cars and 4wd’s
- All R & R parts, fuel systems, pumps, exhaust, A.B.S
- Brakes, advanced electronics, steering wheel repairs, hydraulic systems, air bags, window motors and locks and wheel alignments
- Pre-deliveries on new vehicles
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Service Advisor
Education
Cert III Mechanical Engineering -
Diesel Fitter
Completed Cert II -
in Hydraulics Engineering
Nationally certified - to Silver Solder and Bronze
Machining - Hydraulics Hose and Fittings Course through Hosemasters International
AFA1 -
CPS Green belt -
Tier 4 Interim & Final Training -
Intermediate Word, Excel and Power Point -
Service Advising Course -
in Parramatta Sydney for Landrover
Parramatta, SydneyAdvanced diagnostics -
No Degree - Caterpillar Service Management
Rutgers University
USA11-2022
Completed Year 12 - Maths A & B, English, Graphics, Tech Studies, Trade Studies, Manual Arts
Shalom Catholic College
Bundaberg, Qld11-1995
Skills
- P & L Management
- Continuous Improvement
- Client Relationship Management
- Procurement Management
- Project Management
- Capex and Opex Budget Management
- Leadership
- Mentoring
- Strategic Growth Initiatives
- Customer Engagement
- Productivity Management
- Utilisation KPI Management
- Training
- Workshop Productivity Management
- Operations Management
- Strategic Planning
- Relationship Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team building
- Business Analysis
- Pricing strategy
- Revenue Growth
Education
Shalom Catholic College, Bundaberg QLD, 1995, Maths A & B, English, Graphics, Tech Studies, Trade Studies, Manual Arts, Cert III Automotive Engineering, Cert III Mechanical Engineering Diesel Fitter, Completed Cert II in Hydraulics Engineering, Nationally certified to Silver Solder and Bronze, Machining, Hydraulics Hose and Fittings Course through Hosemasters International, AFA1, CPS Green belt, Tier 4 Interim & Final Training, Intermediate Word, Excel and Power Point, Service Advising Course in Parramatta Sydney for Landrover, Advanced diagnostics in Parramatta Sydney for Landrover
Personal Information
- Citizenship: Australian
- Date of Birth: 01/04/78
Timeline
QLD State Manager
Avada Traffic
08.2024 - 11.2024
General Manager
Verifact Traffic
01.2024 - 08.2024
Acting General Manager
HMG
04.2023 - 01.2024
Sales & Operations Manager
HMG & Austchrome
05.2022 - 04.2023
Operations Manager
Hastings Deering
05.2020 - 05.2022
Service Supervisor
Hastings Deering
07.2017 - 05.2020
Foreman
Hastings Deering
01.2017 - 07.2017
Leading Hand
Hastings Deering
01.2015 - 01.2017
Hydraulic Hose Specialist
Hastings Deering
02.2013 - 01.2015
Heavy Vehicle Mechanic
Brisbane Isuzu
10.2012 - 02.2013
Owner/Operator
Hosemasters Kalgoorlie
07.2001 - 09.2012
Diesel Fitter
Westrac KCGM Superpit
01.2000 - 07.2001
Mechanic and Service Advisor
Southside Landrover
01.1996 - 12.2000
Completed Cert II -
in Hydraulics Engineering
Nationally certified - to Silver Solder and Bronze
Machining - Hydraulics Hose and Fittings Course through Hosemasters International
AFA1 -
CPS Green belt -
Tier 4 Interim & Final Training -
Intermediate Word, Excel and Power Point -
Service Advising Course -
in Parramatta Sydney for Landrover
Advanced diagnostics -
Cert III Mechanical Engineering -
Diesel Fitter
No Degree - Caterpillar Service Management
Rutgers University
Completed Year 12 - Maths A & B, English, Graphics, Tech Studies, Trade Studies, Manual Arts
Shalom Catholic College
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