Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Correa Gutierrez

20 Farrow Pl, Mile End ,SA

Summary

Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

2
2
years of professional experience

Work History

Receptionist and Housekeeper

Hotel Diego de Almagro
Concepcion, Chile
01.2024 - 03.2024
  • Answered phone calls and addressed guest inquiries promptly.
  • Provided exceptional customer service to enhance guest experience.
  • Collaborated with hotel staff to ensure smooth operations and communication.

Housekeeping Room Attendant

Hotel Terramar
Talcahuano, Chile
05.2023 - 08.2023
  • Cleaned and sanitized guest rooms following hotel standards and protocols.
  • Reported maintenance issues promptly to ensure guest satisfaction and safety.
  • Collaborated with team members to maintain a smooth workflow during peak times.

Housekeeper

Hotel Marina del Sol
Talcahuano, Chile
04.2022 - 09.2022
  • Adhered to hotel standards for cleanliness and presentation throughout the property.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.

Education

Primary School -

Inmaculada Concepcion
Talcahuano, Chile

High School -

Amanecer School
Talcahuano, Chile

Law School -

San Sebastian University
Concepcion, Chile

Skills

  • Guest relations and front desk operations
  • Customer service excellence
  • Effective communication skills
  • Team collaboration strategies
  • Problem resolution techniques

Languages

Spanish
Native/ Bilingual
English
Professional
Portuguese
Professional

Timeline

Receptionist and Housekeeper

Hotel Diego de Almagro
01.2024 - 03.2024

Housekeeping Room Attendant

Hotel Terramar
05.2023 - 08.2023

Housekeeper

Hotel Marina del Sol
04.2022 - 09.2022

Primary School -

Inmaculada Concepcion

High School -

Amanecer School

Law School -

San Sebastian University

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Mario Correa Gutierrez