Mario Gonzalez
Calamvale,QLD
Summary
Hard-working and reliable individual with experience in retail sales and customer service. Proven ability to work effectively in fast-paced environments, handle difficult customer interactions, and meet sales targets. Over 3 years of experience as Cook at multiple restaurants. Expertly prepares food orders and maintains kitchen inventories. Familiar with restaurant protocol and food safety requirements. Enthusiastic Sales member with demonstrated experience in food preparation, line cooking and food safety. Possesses excellent multitasking and organizational skills.
Overview
3
3
years of professional experience
Work History
Back of House Team Member
Red Rooster Restaurant
09.2023 - 02.2024
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests.
- Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
- Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards.
Cook
Grill'd
04.2023 - 10.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Sales Associate
JD Sports
- 01.2023
- Assisted customers with finding and purchasing products, processed sales transactions, and handled customer complaints in a professional manner
- Maintained a clean and organized store environment, including restocking shelves, folding merchandise, and assisting with visual merchandising
- Contributed to a positive sales culture by meeting and exceeding personal sales targets and actively promoting products to customers.
Team Member
Guzman y Gomez
09.2020 - 10.2022
- Prepared and served Mexican-style food and drinks, ensuring high quality and customer satisfaction
- Maintained a clean and organized dining area, including clearing tables, washing dishes, and restocking supplies
- Contributed to a positive work culture by assisting colleagues, providing excellent customer service, and adhering to food safety regulations.
Education
High School Diploma -
Stretton State College
Brisbane, QLD11.2023
Certificate IV - Criminal Justice
Stretton State College
Brisbane, QLD03.2023
Stretton State College
01.2023
Skills
- Customer Service
- Retail Sales
- Teamwork
- Time Management
- Problem Solving
- Communication
- Cash Handling
- Menu Planning
- Sanitation Practices
- Cooking Techniques
- Food Storage
- Stock Rotation
- Ingredient Selection
Certificates Licenses
- RSA certificate
- Red Ps licence
Available Upon Request
True
References
- Darwin del Aguila, 0438 875 579
- Pedro Guillen, 0490 137 859
Languages
Spanish
Native or Bilingual
Timeline
Back of House Team Member
Red Rooster Restaurant
09.2023 - 02.2024
Cook
Grill'd
04.2023 - 10.2023
Team Member
Guzman y Gomez
09.2020 - 10.2022
Sales Associate
JD Sports
- 01.2023
High School Diploma -
Stretton State College
Certificate IV - Criminal Justice
Stretton State College
Stretton State College