Mario Nicolosi

• Analyse and support exceptional operational performance through optimal utilisation of assets, equipment and resources
• Emergency response manager
• Supporting a team of highly skilled professionals in an operational environment responsible for 24/7 operations of major hazard facility management.
• Fuel gantry operations supporting over 200 vehicle movements each day.
• Stakeholder engagement and accountability of Service Level Agreements with transport companies.
• Supporting logistics and supply operations teams.
• Project management and delivery.
• Working closely with regulators including WorkSafe, EPA, FRV, local government, NHVR, OPCO’s, JUHI's and local residents.

Professional Experience (Operational Leadership & Safety Focus)

• Delivered exceptional operational performance by optimizing the deployment of personnel and equipment, resulting in increased efficiency and service reliability.
• Oversaw safe and compliant Into-Plane refueling operations for over 150 domestic and international flights daily, ensuring adherence to strict aviation safety standards.
• Built and maintained strong relationships with key stakeholders, including airline customers, airport authorities, JUHIs, and regulatory bodies, fostering collaboration and operational alignment.
• Designed and implemented targeted training programs to enhance staff capabilities, improve safety awareness, and boost overall productivity.
• Incident investigations ensuring timely reporting and corrective actions in line with regulatory and internal standards.
• Emergency response management
• Mentored and developed new team members, instilling a culture of safety, efficiency, and continuous learning from day one.
• Maintained open and consistent communication with frontline personnel and external stakeholders to ensure transparency and operational cohesion.
• Experienced in Industrial Relations and interpretation of Enterprise Bargaining Agreements, supporting fair and compliant workforce management.
• Cultivated strategic partnerships with industry leaders, enhancing organizational reputation and unlocking new business opportunities.
• Championed continuous improvement initiatives, driving innovation and operational excellence across all facets of the business.

• Secondment position (Long service leave cover) at Major Hazard Facility.
• Established a culture of continuous improvement within the team, leading to enhanced performance levels across various functions.
• Developed strong relationships with refinery, carriers and other stakeholders for improved communication and collaboration.

• Managed operational teams to ensure safe and efficient ground services for both domestic and international airlines. Including Ramp, Baggage and Fleet Presentation.
• Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
• Led employee relations through effective communication, coaching, training, and development.
• Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
• Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.

• Managed airport operations.
• Strengthened relationships with key stakeholders such as airlines, government agencies, and service providers.
• Enhanced customer satisfaction through timely resolution of complaints and concerns.
• Managed daily airport activities, ensuring smooth operations and maximum efficiency.
• Monitored regulatory compliance, avoiding fines or penalties related to aviation laws and regulations.

Multiple positions including:

• Aircraft loading supervisor
• Resource allocator
• Pushback and Tow driver
• Baggage room operations