Summary
Overview
Work History
Education
Skills
References
Technologyskills
Timeline
Generic

Mario Savio Mendez

Melbourne,VIC

Summary

A seasoned professional with a proven track record at Ames Australia, adept in process and procedure creation and stakeholder engagement. Excels in leveraging analytical thinking and urban planning skills to deliver high-impact projects. Demonstrates a strong ability to manage complex operations and foster relationships, ensuring project success and organizational growth. Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of practices and market conditions.

Overview

23
23
years of professional experience

Work History

Rooming House Manager & BHG Coordinator

Ames Australia
06.2008 - 09.2024
  • Company Overview: AMES is a not-for-profit organization, specializing in assisting migrants with English language and literacy training, Employment services for job seekers from culturally and linguistically diverse backgrounds and Settlement services for newly-arrived migrant and refugee families on arrival in Victoria
  • Ensure Rooming House accommodations and standalone houses is compliant with relevant legislation, and maintain and adapt comprehensive Rooming House Guidelines as required
  • Manage client arrivals and exits from the property, conduct exit inspections with tenants and address any damage issues, organise all exit cleaning is carried out in a timeframe to be able to accommodate new clients
  • Establish good working relationships with staff & clients, including to be their main point of contact for all aspects of the accommodation; taking them through a comprehensive orientation ensuring they understand the rules and requirements of shared accommodation; and updating relevant Site information such as activities available and transport timetables
  • Manage the day-to-day operations of the Rooming House and to be vigilant to any potential issues and problems
  • Ensure all common areas and assets are respected and kept clean, and that any cultural sensitivities are managed, and apply the principles of privacy, confidentiality and discretion as needed
  • Manage any onsite incidents as appropriate including to assess and address the immediate issue, determine and implement the most appropriate course of action, to complete incident reporting requirements and to escalate and communicate the issue as needed
  • Manage furniture assets, relocating bedroom furniture to accommodate client family structure
  • On-call assistance for any out of hour’s arrivals and emergencies that may occur on site
  • Conducting daily checks of property to ensure all maintenance issues are reported and actioned and any health and safety issues are reported to the appropriate department for attention
  • Ensure all Site utilities (including electricity, gas and plumbing) are maintained in good working order and liaise with relevant Facilities Officer to organise any works required
  • Oversee any works undertaken at the Site, including to be first point of contact for Essential Services and Trades attending the Site, and monitoring and managing any works
  • Assist in relocation, setup, make good and closing of AMES offices
  • Setting up of accommodation housing for settlement department, STA and SRSS properties
  • AMES is a not-for-profit organization, specializing in assisting migrants with English language and literacy training, Employment services for job seekers from culturally and linguistically diverse backgrounds and Settlement services for newly-arrived migrant and refugee families on arrival in Victoria

Admin Coordinator

Ames Australia
06.2008 - 09.2024
  • Coordinate the processing of invoices in the 'User Pay' system, including to collect and review data, raise Journals accordingly
  • Analyse financial data and discuss any issues with relevant Managers
  • Coordinate & Maintenance of large accounts Vic Fleet, Shell, etc
  • These accounts require close analysis and detailed breakdown for cost allocation
  • Relieve Administration Manager when required
  • Manage Administration Officer and all related duties
  • Provide mentoring and guidance for other Administration staff as required
  • Maintain strong relationships with external providers
  • Assist with the analysis and preparation of Budget
  • Coordinate purchase of vehicles - analysing requirements, assessing price, ensuring safety requirements are met and plates are current, review and process invoice
  • Conduct bi-annual inspections of all AMES vehicles, and assess repair requirements, liaise with Panel Beater and Insurance Company
  • Organise disposal of vehicles, ensuring the condition of cars will best benefit AMES Australia at point of sale
  • Coordinate the registration process; Review and organise payment of Fleet costs
  • Coordinate the registration and currency of staff license's
  • Coordinate collection of data for FBT motor vehicle reporting and prepare FBT report for Motor Vehicles and Parking
  • Coordinate use of pool cars, allocation of vehicles and Parking Requests
  • Coordinate travel arrangements for AMES Australia staff
  • Coordinate AMES Australia print requirements - Business Cards, Letterheads and envelopes
  • Participate in Administration projects and environmental targets
  • Actively operate in a manner that improves the customer experience
  • Ensure compliance with relevant legislation, regulations and contractual requirements and that all duties are undertaken within an effective risk management framework
  • Comply with relevant OH&S legislation, the AMES Australia OHS Policy and Procedures at all times
  • Perform other duties as required by the manager that are reasonably incidental to the performance of this role
  • Reconcile Fringe Benefits Tax (FBT) data before the end of FBT year

Facilities & Operations Officer

AMES Connect Settlement Services (Nauru) Project
02.2015 - 06.2016
  • Company Overview: Connect Settlement Services (CSS) is a specialist settlement service provider, delivering meaningful individual and community outcomes for refugees starting a new life on Nauru
  • Support CSS’s Administration and IT needs to provide high quality administrative and IT support
  • Setting up of New Offices, managing leases and contractors in the process
  • Lead on the management of CSS’s IT infrastructure including system administration
  • Support the management of CSS’s telephone and internet communications infrastructure and liaison with the providers of communication services
  • Lead on the purchasing of items including furniture and office equipment
  • Plan, prioritize and manage maintenance operations and upgrades to equipment, facilities and systems to minimize disruptions to organizational activities
  • Managing of all lease vehicles, maintenance and allocation
  • Be the main interface between contractors and CSS for accommodation, logistical projects or operations undertaken by CSS
  • Organise accommodation for CSS staff on a fly in, fly out basis three times a week (E.g
  • Exit Clean, Room Keys, Fresh linen, mobile phone, Case files, Airport Pick up & drop)
  • Coordinating with caretakers, cleaners and maintenance staff
  • Contribute to develop, and implement operational procedures
  • Comply with the provisions of CSS’ Workplace Health and Safety framework including policies, procedures and safe work systems
  • Connect Settlement Services (CSS) is a specialist settlement service provider, delivering meaningful individual and community outcomes for refugees starting a new life on Nauru

Administration and Logistics Officer

V.R. Foundries
07.2006 - 04.2008
  • Company Overview: The company has made major advances and perfected grey iron casting into a fully proven process for a wide range of precision casting for various engineering, automobile and industrial sectors
  • The company has made major advances and perfected grey iron casting into a fully proven process for a wide range of precision casting for various engineering, automobile and industrial sectors

Recruiter – HR

Le Wellspring Consultants
01.2005 - 06.2006
  • Company Overview: HR Consultancy and Recruitment Firm for ITES Companies
  • HR Consultancy and Recruitment Firm for ITES Companies

Call Centre executive and On Floor Process trainer

America Online (AOL) Contact Centre
10.2002 - 12.2004
  • Company Overview: America Online Inc
  • Is the world leader in Interactive Services, Web Brands, Internet Technologies and E-Commerce Services, part of the Time Warner Group
  • America Online Inc
  • Is the world leader in Interactive Services, Web Brands, Internet Technologies and E-Commerce Services, part of the Time Warner Group

Sales Lead

Carrier Aircon Limited
05.2001 - 08.2002

Education

Degree -

Accounting &Commerce

Time Management course -

Skills

  • Process and Procedure Creation
  • Stock management
  • Fleet Management
  • Analytical Thinking
  • Project Support
  • Urban planning
  • Development of Corrective Strategies
  • Coordinating projects
  • Analysis of monthly, weekly, and daily reports
  • Secure Document Management
  • Development Strategy
  • Project Delivery
  • Stakeholder Engagement
  • Stakeholder Relations
  • Advanced Microsoft Word
  • Intermediate Microsoft Excel
  • Basic Microsoft PowerPoint
  • Intermediate Outlook Proficiency
  • Technology One (accounting software)
  • Rec-Find 6 & WSM
  • Intermediate SharePoint

References

Available on request.

Technologyskills

  • Advanced Microsoft Word
  • Intermediate Microsoft Excel
  • Basic Microsoft PowerPoint
  • Intermediate Outlook / Groupwise
  • Technology One (accounting software)
  • Rec-Find 6 & WSM
  • Intermediate SharePoint

Timeline

Facilities & Operations Officer

AMES Connect Settlement Services (Nauru) Project
02.2015 - 06.2016

Rooming House Manager & BHG Coordinator

Ames Australia
06.2008 - 09.2024

Admin Coordinator

Ames Australia
06.2008 - 09.2024

Administration and Logistics Officer

V.R. Foundries
07.2006 - 04.2008

Recruiter – HR

Le Wellspring Consultants
01.2005 - 06.2006

Call Centre executive and On Floor Process trainer

America Online (AOL) Contact Centre
10.2002 - 12.2004

Sales Lead

Carrier Aircon Limited
05.2001 - 08.2002

Degree -

Accounting &Commerce

Time Management course -

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Mario Savio Mendez