Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MARIO S H R E E T

South Morang,Victoria

Summary

Motivated and reliable retail and customer service professional with proven success in fast-paced environments, including roles at Connor, Woolworths, and KFC. Recognised for strong communication, problem-solving, and teamwork abilities. Skilled in operating POS systems, resolving customer concerns, and maintaining high visual merchandising standards. Known for consistently meeting sales targets, adapting quickly to new roles, and maintaining professionalism under pressure. Demonstrates a proactive attitude, excellent time management, and a commitment to providing outstanding customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Connor
Plenty Valley
04.2025 - Current

• Greet and assist customers with a focus on delivering excellent service

• Offer styling advice and guide customers through product options

• Operate POS systems for sales, exchanges, and returns

• Replenish stock and maintain clean, visually appealing displays

• Unpack deliveries and restock inventory efficiently

• Support store sales goals through upselling and product recommendations

• Resolve customer concerns and ensure satisfaction

• Work collaboratively with team members in a fast-paced retail setting

PRODUCTION WORKER/CUSTOMER SERVICE

PURAX FEATHER
Reservoir, VIC, Australia
10.2024 - Current
  • Completed assigned tasks prior to shift end
  • Completed assigned tasks with little or no supervision
  • Worked well with different people to address challenges and solve problems collaboratively
  • Inspected packages for defects, damage and improper labels before check-in and check-out
  • Moved outgoing products from staging area to loading dock and assisted with loading and weight distribution

CUSTOMER SERVICE

WOOLWORTHS
Polaris, Plenty Valley, VIC, Australia
09.2022 - 08.2024
  • Handling customer complaints professionally
  • Ability to communicate effectively
  • Work well in a team
  • Collected payments from customers
  • Fast Paced work and ability to multitask and stay calm under pressure
  • Maintain sanitation, health, and safety standards in work areas
  • Experience with POS systems
  • Provided excellent customer service while addressing customer concerns.

CUSTOMER SERVICE

KFC
Preston, VIC, Australia
12.2021 - 09.2022
  • Clean, stock, and restock workstations and display cases
  • Serve orders to customers at windows, counters, or tables
  • Maintain sanitation, health, and safety standards in work areas
  • Store ingredients in refrigerators and freezers to keep items fresh
  • Communicated with customers to resolve complaints and restore satisfaction and loyalty
  • Answered customer questions regarding products, services, and pricing plans
  • Collected payment for customer purchases

Education

YEAR 12 -

MACLEOD COLLEGE
Macleod, Vic

COMPLETED COURSEWORK TOWARDS BACHELOR OF BUSINESS ANALYTICS -

LA TROBE UNIVERSITY
Melbourne, VIC

Skills

  • Fast Learner
  • Hard Worker
  • Teamwork
  • Creativity
  • Problem Solving
  • Critical Thinking
  • Computer Skills
  • Customer Service
  • Continuous improvement
  • Multitasking capacity
  • Punctual and dependable

Certification

White Card

Languages

Arabic
Native or Bilingual

Timeline

Sales Assistant

Connor
04.2025 - Current

PRODUCTION WORKER/CUSTOMER SERVICE

PURAX FEATHER
10.2024 - Current

CUSTOMER SERVICE

WOOLWORTHS
09.2022 - 08.2024

CUSTOMER SERVICE

KFC
12.2021 - 09.2022

YEAR 12 -

MACLEOD COLLEGE

COMPLETED COURSEWORK TOWARDS BACHELOR OF BUSINESS ANALYTICS -

LA TROBE UNIVERSITY
MARIO S H R E E T