Summary
Overview
Work History
Skills
References
Certification
Timeline
Generic

Marion Green

Georges Hall,NSW

Summary

I have experience in various roles such has health, casework, hospitality, administration, customer service, coordinator skills, disability support with high levels of customer service.

I am a very focus and high driven person with enthusiasm while sustaining superior performance. Being a proactive individual with strong initiative and self motivation. I look forward to broadening my experience and skills in roles, presenting challenges and opportunities at a global level. I am an ambitious individual with strong organizational and multitasking skills, ready to apply knowledge and skills to any challenge.

Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for complex cases.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Case Worker

Sydney Region Aboriginal Corporation
02.2025 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
  • Determined eligibility and suitability for programs by performing client intake interviews and bio-psycho-social assessments.
  • Created treatment or service plan meeting each client's individualized needs.
  • Conducted home visits to assess living environment and provided appropriate referrals.
  • Assisted clients in preparing applications for social security benefits, housing and assistance programs.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individual plans.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Developed strong partnerships with local organizations, expanding available resources for clientele.

Disability Support Worker

My Choice and Care
01.2025 - 01.2025
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Drove clients safely to social activities and appointments.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Kept accurate records for client files and handled related paperwork.
  • Conducted in-home visits to provide supportive services.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Coordinator Burbangana Mentoring Program

3Bridges
01.2023 - 08.2024
  • Oversee Mentors
  • Communicate with Young People
  • Resolve conflicts in an effective manner
  • Maintaining a positive workplace
  • Collaborate with departments for opportunities with young people
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Case Worker

KARI Out Of Homecare
08.2022 - 12.2022
  • Providing service to families
  • Advocating for families
  • Taking children to visits with their parents and Health Professionals
  • Cultural Awareness
  • Support for families in need

Career Recruitment Officer

Aboriginal Employment Strategy Service
12.2021 - 08.2022
  • Send referrals to employers
  • Do initial Registrations and Risk Assessments with clients
  • Update clients resume
  • Do cover letters with clients
  • Mentoring clients progress in the work place
  • Assist clients to and from Interviews
  • Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
  • Targeted school audiences of secondary school students, mature students and school guidance counselors through presentations and social media avenues.
  • Pre-screened clients resumes.
  • Advocated for staff members, helping to identify and resolve conflicts.

Support Worker

GOODRADIGBEE CULTURAL & ABORIGINAL HERITAGE CORPORATION
01.2021 - 01.2022
  • Providing service to families
  • Advocating for families
  • Taking children to visits with their parents and Health Professionals
  • Cultural Awareness
  • Support for families in need
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.

Aboriginal Health Worker

Western Sydney Local Health District
09.2020 - 01.2021
  • Provided family members with general health education and tips for patient care.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Obtained patient or family member authorizations for tests and procedures.
  • Disinfected tools, equipment and surfaces between patients.
  • Supported office operations by expertly handling administrative needs.
  • Answered patient inquiries and provided information about healthcare services.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.

Aboriginal Maternity Care Worker/AIN

NSW HEALTH
03.2018 - 09.2020
  • Taking Blood pressures
  • Checking Babies Heart Rates
  • Record vital signs of Patients
  • Bed making/cleaning rooms
  • Assist with basic needs of patients
  • Showing new mums how to bath and care for their baby
  • Caring for families
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.

Kitchen Hand

Walgett Sporting Culb
02.2006 - 03.2008
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed recipes and chef instructions to prepare food correctly.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Maintained high personal grooming standards and uniform presentation.
  • Followed food safety practices and sanitation guidelines.

Administration Assistant

WALGETT ABORIGINAL MEDICAL SERVICE
- 10.2005
  • Maintaining health records and statistics
  • Acting as an advocate in the community they serve and as a communicator and interpreter on behalf of clients and other health workers
  • Providing health education to individual clients
  • Providing cultural education and life skills education to the community
  • Referring clients to other health care providers where necessary

Cook/Kitchenhand

WALGINNAM CDEP
- 01.2004
  • Cleaning kitchens, food preparation areas and sculleries
  • Cleaning cooking and general utensils used in kitchens and restaurants
  • Assembling and preparing ingredients for cooking, and preparing salads, savouries and sandwiches
  • Packing food and beverage trays for serving

Teacher's Aide

WALGETT PRIMARY SCHOOL
01.1994 - 01.1995
  • Demonstrating, supervising and participating in activities which enhance the physical, social, emotional and intellectual development of children in schools and preschool centers
  • Preparing indoor and outdoor areas for learning and recreational activities
  • Assisting children with intellectual, physical and behavioural difficulties with their academic studies
  • Assisting children individually to learn social skills
  • Assisting with preparing teaching aids, and copying and collating written and printed material
  • Distributing and collecting lesson material
  • Providing assistance to small groups of Aboriginal and Torres strait islander
  • Providing home-school liaison and for Aboriginal, Torres strait islander and their families

Administration

WALGETT ABORIGINAL LEGAL SERVICE
- 01.1994
  • Listing actions for hearing and processing documentation for court actions
  • Documenting details of court proceedings, actions and decisions
  • Enforcing the law as an officer of the court by executing court orders such as eviction notices
  • Serving legal orders and documents such as summonses and subpoenas
  • Organising jury and witness lists, and summonsing and swearing in juries and witnesses
  • Maintaining order in court and hearing rooms and adjacent areas
  • Assisting solicitors in areas of conveyancing, contracts, common law, probate and other legal practice matters
  • Satisfying statutory requirements, establishing beneficial entitlements and distributing assets
  • Maintaining probate and trust files, investing trust funds and administering accounts

Skills

  • Extensive customer service & communication in working with customers
  • Meet & exceed customer expectations by facilitating and coaching individuals and/or groups to become job ready including strong ability to problem-solve and adjusting solutions
  • Building & maintaining an effective relationship with staff, colleagues & key stakeholders, where there is a well-developed sense of responsibility
  • Team player & able to work unsupervised, both conversational & written are implemented to build an effective relationship for a cultural & diversity workplace
  • High levels of organizational & administration skills such as the ability to do multi-task & utilising the capability of working under pressure
  • Administrative and business tasks interpreting, providing a service that is cost effective within the company budget and meet deadlines
  • Advanced skills in utilising computer skills & literate in MS Word, Excel, PowerPoint & internal software systems as required
  • Developing & executing a variety of report writing, typing up of the minutes, entering data into internal systems, collecting & analyzing data on projects undertaken, & report on project outcomes
  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Assessment skills
  • Client engagement
  • Professional boundaries
  • Ethical practice

References

  • Gabrielle Middleton,

     NUM/Clinical Manager, NSW Health,

     0405515205

  • William Gordon,

     Aboriginal Targeted Programs Coordinator,

     0408 751 360

Certification

WWCC

ASSISTANT IN NURSING

WHITE CARD

CERT11 ABORIGINAL PRIMARY HEALTH WORKER


Timeline

Case Worker

Sydney Region Aboriginal Corporation
02.2025 - Current

Disability Support Worker

My Choice and Care
01.2025 - 01.2025

Coordinator Burbangana Mentoring Program

3Bridges
01.2023 - 08.2024

Case Worker

KARI Out Of Homecare
08.2022 - 12.2022

Career Recruitment Officer

Aboriginal Employment Strategy Service
12.2021 - 08.2022

Support Worker

GOODRADIGBEE CULTURAL & ABORIGINAL HERITAGE CORPORATION
01.2021 - 01.2022

Aboriginal Health Worker

Western Sydney Local Health District
09.2020 - 01.2021

Aboriginal Maternity Care Worker/AIN

NSW HEALTH
03.2018 - 09.2020

Kitchen Hand

Walgett Sporting Culb
02.2006 - 03.2008

Teacher's Aide

WALGETT PRIMARY SCHOOL
01.1994 - 01.1995

Administration Assistant

WALGETT ABORIGINAL MEDICAL SERVICE
- 10.2005

Cook/Kitchenhand

WALGINNAM CDEP
- 01.2004

Administration

WALGETT ABORIGINAL LEGAL SERVICE
- 01.1994
Marion Green