Marisa Riego
WESTMEADOWS,VIC
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrator
Masters League
02.2015 - Current
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
Events Planner
Masters League
02.2015 - Current
- Enhanced client satisfaction by meticulously planning and executing high-impact events.
- Streamlined event registration processes for increased efficiency and accuracy in attendee management.
- Managed all event logistics, ensuring seamless execution and positive guest experiences.
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings for clients.
Group Fitness Coach
CrossFit Anaconda
09.2008 - 09.2018
- Enhanced client fitness levels by developing and implementing customized group workout plans.
- Boosted class attendance rates by creating engaging and innovative group fitness programs.
- Improved overall client satisfaction through consistent communication, addressing concerns, and adapting workouts to individual needs.
- Increased member retention by fostering a supportive and inclusive environment for all participants.
Customer Service Officer
Avondale Heights News And Lotto
03.2005 - 10.2007
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Certificate III - Health And Fitness
Kangan Institute
Melbourne, VICCertificate IV - Personal Trainer
Kangan Institute
Melbourne, VICSkills
- Timesheet Processing
- Office Administration
- Information Management
- Supplies Ordering
- Venue Selection
- Menu Planning
- Registration management
- Event Planning
- Strength training
- Client Coaching
- Fitness instruction
- Customer Service
- Customer inquiries
- Guest Services
Certification
- Certified Administrator, Masters League - 10 years
- Certified Fitness Instructor, CrossFit Anaconda - 10 years
- Certified Personal Trainer, CrossFit Anaconda - 10 years
Timeline
Administrator
Masters League
02.2015 - Current
Events Planner
Masters League
02.2015 - Current
Group Fitness Coach
CrossFit Anaconda
09.2008 - 09.2018
Customer Service Officer
Avondale Heights News And Lotto
03.2005 - 10.2007
Certificate III - Health And Fitness
Kangan Institute
Certificate IV - Personal Trainer
Kangan Institute
- Certified Administrator, Masters League - 10 years
- Certified Fitness Instructor, CrossFit Anaconda - 10 years
- Certified Personal Trainer, CrossFit Anaconda - 10 years
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