Maria Smith
Perth,WA
Summary
Hi there! I’m Marisa, a dedicated support worker currently advancing my skills with a Certificate IV in Business.
I’m passionate about both support work and the business world, thriving on problem-solving, fostering innovation, and collaborating with dynamic teams to drive meaningful impact. My experience in support work has strengthened my ability to adapt, communicate effectively, and build strong relationships, all of which I’m now expanding with my business studies.
As a lifelong learner, I’m always curious about new trends, technologies, and strategies to enhance both client care and business operations. I believe that great results stem from strong collaboration, whether with colleagues, clients, or industry professionals.
Excited to connect with like-minded professionals in support work and business, let’s network and explore opportunities together!
Overview
1
1
year of professional experience
1
1
Certification
Work History
Individual Support Worker
Bethanie
Perth, WA
12.2023 - Current
- Provided emotional support to clients who were feeling overwhelmed or anxious about their health condition or life circumstances.
- Created a safe environment for all clients by following safety protocols at all times.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Followed care plan and directions to administer medications.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored vital signs and reported changes to medical staff.
- Improved patient outlook and daily living through compassionate care.
- Collaborated with family members and healthcare providers on best practices for client care.
- Helped clients get in and out of beds and wheelchairs.
- Participated in team meetings with other caregivers to discuss cases and develop strategies for improving care services.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided daily personal care to elderly clients, including bathing and toileting.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted with meal planning to meet nutritional plans.
- Organized oral medications for clients following dosage and schedule requirements.
- Built strong and trusting rapport with clients and loved ones.
- Developed trusting relationships with both clients and their families.
- Monitored health and well-being of clients and reported significant health changes.
- Supported bathing, dressing and personal care needs.
- Offered emotional support during difficult times by listening attentively without judgment.
Education
Certificate III - Individual Support Worker
Australian Employment And Training Services,
Perth, WA11-2023
Skills
- Skilled at Managing Multiple Tasks
- Flexible and adaptable
- Optimistic Mindset
- Effective Interpersonal Communication
- Attentive Listening Ability
- Analytical Problem-Solving
- Effective Time Management
- Interpersonal Relationship Skills
Certification
- CHC033015 Certificate III in Individual support.
- Higher certificate in counseling and communication skills (SACAP).
- National Hand Hygiene Initiative (NHHI).
- NDIS Quality and Safeguards Commission.
References
References available upon request.
Timeline
Individual Support Worker
Bethanie
12.2023 - Current
Certificate III - Individual Support Worker
Australian Employment And Training Services,
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