MARISKA PURWA

• Processed transactions efficiently using point-of-sale systems, improving checkout speed.
• Collaborated with team members to streamline store operations and resolve customer issues.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Increased sales, recommending products based on customer needs and preferences.
• Helped customers make informed decisions, providing detailed product information and advice.
• Provided exceptional customer service for increased customer satisfaction and repeat business.
• Assisted in visual merchandising, creating attractive displays that boosted customer interest and sales.
• Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
• Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
• Enhanced store security by vigilantly monitoring for shoplifting activities, contributing to reduction in losses.
• Streamlined checkout process, reducing wait times and improving customer feedback ratings.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Listened to customer needs and desires to identify and recommend optimal products.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Performed cash, card, and check transactions to complete customer purchases.
• Completed daily tasks accurately and on-time to support shop needs.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Collaborated with team members to achieve overall store goals and objectives.
• Greeted customers entering store and offered assistance with requirements.
• Remained calm and composed in tense situations involving angry or upset customers.

• Maintained cleanliness and organization of store displays, ensuring appealing presentation.
• Processed transactions efficiently using point-of-sale system, reducing customer wait times.
• Collaborated with team members to restock inventory, supporting operational efficiency.
• Resolved customer issues promptly, contributing to high satisfaction ratings and repeat business.
• Completed daily tasks accurately and on-time to support shop needs.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Contributed to team success by supporting colleagues during peak periods or staff shortages.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Collaborated with team members to achieve overall store goals and objectives.
• Greeted customers entering store and offered assistance with requirements.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Helped managers with daily checklists and last-minute requirements.
• Remained calm and composed in tense situations involving angry or upset customers.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Reduced wait times by efficiently processing transactions at the cash register.
• Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
• Educated customers on benefits of sustainable and ethically sourced products, aligning with company values and customer expectations.

Operated checkout register to efficiently process customer payments.

Enforced policies on age-restricted goods, maintained a clean checkout area, and ensured a positive shopping experience.

Resolved concerns related to product quality, barcode discrepancies, and customer feedback efficiently.

Enhanced store security by vigilantly monitoring for shoplifting activities, contributing to reduction in losses.

Managed cash drawer, balancing funds at end of shifts to ensure financial accuracy.

• Collaborated with team members to streamline checkout processes during peak hours for improved efficiency.
• Resolved customer issues promptly, ensuring satisfaction while adhering to company policies and protocols.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.